Application Support Analyst
Artech Information Systems LLC
Application Support Analyst/Engineer
Experience as a member of an application support team resolving issues for users of software systems. The role will be supporting both an MES (Manufacturing Execution System) Apriso and an ERP (financial system) Client Dynamics 365 Finance and Operations. Experience with one or the other is preferred though we will provide training for both and the interfaces between them. Must have effective communications skills with users on the factory floor as well as office workers. Will be assigned issues to resolve daily; this is the primary job duty. Will be expected to track issues for the Site both in the helpdesk issue system and the software development environment to ensure follow-up and closure. Will be a member of the D365 / Apriso IT Solution Support team and the IT Development teams to drive problem resolution.
Vacancy posted 1 day ago
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