Customer Service Associate

Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide. To learn more about UC Irvine, visit As the first and only School of Social Ecology in the nation, our researchers bring real change, in real time, to real people's lives. Combining the scientific with the practical, we turn hope for change into real answers that can leave all of us better off. Reclaiming lives. Expanding community wellbeing. And making a safer world all around. Faculty in the three highly-ranked departments (Criminology, Law and Society, Psychology, and Urban Planning and Public Policy) within the School of Social Ecology share a commitment to scholarship that views human behavior in a larger social and institutional context, that moves beyond traditional disciplinary boundaries, and that seeks to disseminate knowledge beyond the confines of the university to a broader public. The faculty pursue knowledge production and dissemination in the service of fostering informed social action as they address issues ranging from global poverty to prison overcrowding, from gang violence to healthy child development, from health risks to community empowerment. The School is an internationally recognized pioneer in developing interdisciplinary approaches to social problems that encourage flexibility and independent thinking among faculty and students and nourish collaboration across different fields and with people of many different experiences. Your Role on the Team Under the general supervision of the Executive Assistant to the Dean, performs administrative duties and assists with the day-to-day operations of the Dean's Office suite, the School's event coordination, scheduling and calendaring, and other administrative tasks and projects, as assigned. The Front Desk Coordinator must be self-motivated, able to work with general supervision, and have a high standard of efficiency with the ability to multitask, manage time, and possess excellent written and oral communication skills. This is a fully on-site 100% FTE limited employee appointment, not to exceed 1000 hours. What It Takes to be Successful Required: Thorough knowledge of administrative procedures and processes including word processing, spreadsheet and database applications. Requires good verbal and written communication skills, active listening, critical thinking, multi-tasking and time management skills. Skill in managing and using discretion with sensitive and confidential information Requires interpersonal and work leadership skills to provide guidance to other nonexempt personnel. Skill to communicate effectively orally and in writing to a broad cross section of the population including students, professional staff and faculty. Ability to maintain workflow with changing priorities and frequent interruptions and to organize and prioritize fluctuating workloads. Proficient in ability to use discretion and maintain all confidentiality. Demonstrates ability to use sound judgment in responding to issues and concerns. Demonstrates ability to analyze, research and synthesize data with strong attention to detail. Bachelor's degree in related field or equivalent combination of education and experience Less than 1 yearAt least 6 months to 1 year or related experience Total Rewards In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about ourcompensation practicesandbenefits. The expected pay range for this recruitment is $25.45- $29.52 (Hourly). Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: Background Check and Live Scan Employment Misconduct* Legal Right to work in the United States Vaccination Policies Smoking and Tobacco Policy Drug Free Environment *Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. California Child Abuse and Neglect Reporting Act E-Verify Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page - Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by theUC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at or . Consideration for Work Authorization Sponsorship Must be able to provide proof of work authorization