Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service Representative

Kyle, TX

Kyle Animal Hospital is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and Compensation:

• Compensation: $17-$19 per hour, for each hour worked
• This is a full-time position, with a 4/10 schedule and availability needed Monday-Friday and rotating Saturdays. Schedule will include some weekday closing shifts (10am-8pm) and rotating Saturdays (8am-5pm).

Full-Time Benefits Package *

• Health Package: Medical, Dental, and Vision Insurance (with HSA options)
• Life Insurance and Disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Minimum Qualifications and Skill Set:

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
• Exceptional verbal and written communication skills
• Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
• Ability to accurately process payments and maintain financial records
• Positive attitude and willingness to collaborate with a team
• Ability to remain calm, professional and solution-oriented during busy periods

Why Choose Kyle Animal Hospital?

Kyle Animal Hospital is a thriving, full-service veterinary practice dedicated to providing compassionate, high-quality care to dogs, cats, and exotic pets throughout Kyle, Buda, Wimberley, South Austin, San Marcos, and the surrounding Central Texas communities.

Our 6-DVM team practices collaborative medicine in a supportive environment where mentorship, teamwork, and professional growth are highly valued. We offer a wide range of services, including wellness care, dentistry, advanced diagnostics, surgery, orthopedic procedures, and exotic pet medicine, giving team members the opportunity to expand their skills while delivering exceptional patient care.

Known for our warm, family-focused culture, we emphasize preventive medicine, client education, and low-stress handling techniques to create the best possible experience for both pets and their owners. Our experienced team is passionate about providing advanced medical care while maintaining the personal connections that make veterinary medicine so rewarding.

If you're looking for a hospital where you can practice excellent medicine, work alongside a talented and supportive 6-doctor team, and make a meaningful impact on the lives of dogs, cats, exotic pets, and the families who love them, we'd love to meet you!