Sr. Operations Director

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Sr. Operations Director

What this job involves

The role is responsible for managing the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local, state and federal requirements. The position will be responsible for all line of business and third party relationships with the assigned buildings. The position will also manage a team of Facility Management professionals.
What is your day to day?

Manage the performance and outcomes of assigned staff reporting to the position
Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances and ensure smooth recovery process
Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts' owned premises
Responsible for overall team management, staff development and planning. Execute staff succession and growth plans. Involved in compensation planning process For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
Desired experience and technical skills

8-10 years of experience leading Integrated Facilities Management teams/services
Strong leadership and relationship building skills
Strong interpersonal and problem-solving skills
Excellent verbal/written communication and presentations skills
Proven record of providing excellent internal and external customer service
Knowledge of Excel and ability to analyze data
Preferred Bachelor's Degree in Engineering
Knowledge of standard business and accounting practices
This position does not provide visa sponsorship.
Candidates must be authorized to work in the United States without sponsorship.
Location: On-site –Mobile, AL
Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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