Business Analyst

Business AnalystHendall is currently seeking Business Analysts with strong workflow analysis skills, database design and visualization skills, and experience supporting business operations and processes. The Business Analysts will be collaborative and demonstrate focus and attention to detail. They are responsible for documenting and monitoring the implementation of business system and data requirements, as well as tracking, analyzing, and reporting complex information from multiple sources.Duties:Proactively communicate and collaborate with external customers and internal application engineers to analyze information needs and functional requirements, and deliver artifacts, such as business process maps, requirements documents, database models, use cases, and specificationsWork independently with end users to define concepts, and under the direction of project leadershipWork effectively with development teams, participate in sprint planning, and provide level-of-effort estimates to project leadershipInterpret data, formulate reports, and make recommendations based upon the research findingsDesign and support data visualizations, including dashboardsApply descriptive statistical analysis to dataCreate, document, and implement quality control procedures that eliminate data errorsGather data sources to address data issues identified by internal and external reviewsPrepare and deliver presentations, reports, recommendations, or alternatives for improving processes in operational models and workflow proceduresServe as the conduit between the customer community and the software development team to achieve successful product directionRepresent Hendall in the most positive manner with prospective, former and current clients; vendors; and the community we serveInteract effectively with a diverse group of staff, clients, and other customers of our servicesMinimum Qualifications:Bachelor's degree in statistics, mathematics, computer science, or a relevant field, plus a minimum of 3-5 years' experience in a business analyst or data analyst roleExperience with Atlassian products Jira and ConfluenceExperience developing business process models and workflow diagramsExperience using Excel and SQL, SAS, or other programming languages to query and summarize data from extracts or large databases for generating reports and to aid decision-makingFamiliarity with one or more programming languages (e.g., SAS, Python, R)Strong problem-solving skillsStrong written and verbal communications skillsPreferred Qualifications:Three (3) or more years of experience with business systems and data management related projects.Experience with Agile development processesExperience maintaining relational databases using SQLData visualization experience using dashboards in Tableau, Excel, etc.Strong proficiency with MS Office (Word, PowerPoint, Excel, Visio, and Outlook) to create complex documents, manage schedules, and analyze dataEffective organizational, planning, and time-management skillsExperience with claims data or health information managementSalary Range: $85,000 - $105,000 per yearHendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.