Permit Technician I/Engineering Technician I (Commercial Team)

Job Opportunity At Mecklenburg County

Salary Range: $20 - $25/hourly This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Working at Mecklenburg County for LUESA, (Land Use and Environmental Service Agency) you will help to provide key services that will contribute to an exceptional quality of life for Mecklenburg County residents. LUESA's responsibilities range from enforcing building and zoning codes to managing water and air resources for future generations. Working with LUESA provides an opportunity to partner with some of the most creative minds and inspiring leaders. If you are interested in working for a collaborative team that is driven by success and innovation you have found the right organization. We welcome talented, high-energy, fun team members to partner with our community to enhance our quality of life through environmental stewardship and economic vitality.

Who Will I be Working With? Permit Technicians (Engineering Technicians) on the Commercial Permitting Team will be working with Contractors, Engineers, Architects, Owners, Inspectors, Plan Review Staff, and other Agencies on most Commercial projects within Mecklenburg County. Interactions will be in person or via phone, e-mail, or text.

What Will I Be Doing? Permit issuance; answering telephones and responding to emails to provide information to customers; staffing service points that require in-person interactions; scanning paper documents; issuance of temporary certificates of occupancy and certificates of occupancy; other duties as assigned.

Position Summary Perform paraprofessional work in support of engineering or project management activities. This position, under direct supervision, is responsible for gathering and collecting technical data; surveying; conducting field work; reviewing construction plans for codes and regulations; providing information to developers; and, collecting monies.

Essential Functions As applicable, provide front office support, which may include: answering telephones and providing information to callers; periodically staffing service points that require in-person interactions with customers or staff; and/or, performing other related activities.

Minimum Qualifications Experience: Minimum of two years of progressively responsible experience in the area of assignment Education: Associate's degree in Engineering, Construction, or Surveying Combination of relevant education and relevant experience accepted?: Yes

Licenses and Certifications May require a valid North Carolina or South Carolina Driver's License May require County Driving Privileges Annual Motor Vehicle Record (MVR) check required, depending upon the area of assignment.

Knowledge, Skills and Abilities Knowledge of Applicable principles, practices, methods, and techniques used in assigned area of responsibility Mathematical concepts Applicable Federal, State and local statutes, codes, and regulations Recordkeeping principles and practices Databases Filing systems Customer service principles

Skills Completing paperwork and documentation Reviewing plans and/or specifications Performing a variety of engineering-related calculations Providing customer service Maintaining records and filing systems

Abilities Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units or organizations to help achieve business goals Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' own organization's needs Leverage resources: Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently Planning and Organizing : Establishing courses of action for self and others to ensure that work is completed efficiently Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards

Computer Skills Proficient in various applicable computer programs, including Microsoft Office Suite Work Environment Works in an office setting with moderate noise

Selection This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations. No

Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.