Court Security Supervisor

Description The Court Security Supervisor is responsible for overseeing security operations at Glendale City Court to maintain a safe and secure environment for judicial officers, court personnel, visitors, and court facilities. Responsibilities include supervising and developing court security personnel, implementing and enforcing security policies and procedures, monitoring security and access control systems, coordinating emergency response activities, assessing potential security risks, and ensuring compliance with applicable court security standards and requirements. About Us The Glendale City Court is the Judicial Branch of the Glendale City Government and is also part of the Arizona Judicial System. The Glendale City Court adjudicates Criminal Misdemeanors, Civil Traffic violations, City Code violations, and certain juvenile offenses committed in the City of Glendale. In cases of domestic violence and harassment, the Court issues protective orders. The Court has the authority to issue search warrants for misdemeanors and felonies. The Glendale City Court's mission is to provide an independent and accessible City Court, that maintains a high degree of public trust and public confidence, by addressing cases and providing prompt, fair, and just resolution in a professional, efficient, and courteous manner. The Role The Court Security Supervisor is responsible for overseeing security operations at Glendale City Court to maintain a safe and secure environment for judicial officers, court personnel, visitors, and court facilities. Responsibilities include supervising and developing court security personnel, implementing and enforcing security policies and procedures, monitoring security and access control systems, coordinating emergency response activities, assessing potential security risks, and ensuring compliance with applicable court security standards and requirements. The ideal candidate is an experienced leader with a background in court security, law enforcement, military police, corrections, or a related field. The successful candidate demonstrates strong supervisory and organizational skills, sound judgment, and the ability to lead, train, and hold personnel accountable to established standards. They are capable of developing and implementing security policies and procedures, coordinating responses to security incidents and emergencies, and fostering a professional, disciplined, and service-oriented work environment. Salary FLSA non-exempt and will earn overtime for any hours worked of 40 in a week. A Grade 321 with pay rate between $35.12 and $52.68 per hour. Benefits The City of Glendale offers a generous benefits package with competitive rates that become effective on the 1st of the month following 30 days of employment. You can review the Benefits Guide or visit the City of Glendale’s Benefits page for more information. Holiday, Vacation, and Sick Leave Regular Status Positions Offer The City of Glendale observes 10.5 holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave to celebrate their cultural or religious holidays throughout the calendar year. Vacation leave accrues at: 5.33 hours per pay period (138 hours/17.25* days per year) Increases to 6.12 hours after 5 years Then caps out at 7.6 hours after 10 years of service. Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days* per year). Days per year estimates are based on an 8-hour work day. Retirement This position participates in the Arizona State Retirement System (ASRS). The current contribution rate is 11.98%. Contributions are mandatory, and are collected each pay period. Why Choose Glendale The City of Glendale is the West Valley’s entertainment nexus; whether it’s attending a world‑class sporting event at State Farm Stadium, enjoying a concert at Desert Diamond Arena, or shopping and dining at the Westgate Entertainment District, as a City of Glendale employee, you'll be right in the middle of it all! Glendale is centrally located within the west valley and has convenient access to the 101, 303, US 60, and I‑10 freeways. With development happening all around the city, you will notice new homes and businesses being constructed frequently. At the City of Glendale you'll have the opportunity to interact and engage with a highly diverse, dedicated, and skilled group of professionals. It is one of the best places to work, to grow your career, skills, and advance your future. Essential Functions Acts as a working supervisor, performing the full range of Court Security Officer duties in addition to assigned supervisory functions. Plans, supervises, and evaluates the work of assigned court security staff. Determines workload analysis; schedules personnel, tracks and processes timekeeping information. Evaluates work standards and methods to ensure efficiency. Gathers and prepares statistical reports on a daily, weekly, monthly, or annual basis as required. Resolves and handles complaints pertaining to assigned court security personnel. Determines effective resolutions to problem situations related to court security. Conducts research and/or audits, analyze findings, prepare reports and make recommendations to management. Maybe required to analyze and react to emergency situations, determine the nature of the emergency and contact the appropriate party. May operate a portable radio to maintain contact with staff and other agencies. Operates city vehicles. Performs other related duties as assigned. Minimum Qualifications/Special Requirements/Success Factors Associate degree in Criminal Justice, Business or Public Administration, or a related field, and three years of experience as a security officer, police officer, or military police officer, including one year of lead or supervisory experience. Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education. Knowledge Of Security principles, techniques, and best practices related to government facility protection, access control, and threat assessment Safety, security, and emergency response procedures, including incident management and de‑escalation techniques Firearms safety, handling, storage, maintenance, and applicable laws, policies, and procedures governing the use of force Security enforcement methods and techniques used to protect personnel, visitors, facilities, and court operations Computerized security information systems, including data entry, retrieval verification, and correction procedures Courtroom procedures, rules, and operational protocols Firearms training standards, qualification requirements, and range safety procedures Arizona laws, court security standards, and policies governing the use of force and detention operations Supervisory principles, personnel management, and security program administration Skill In Safe handling, operation, maintenance, and deployment of authorized firearms in accordance with applicable laws, policies, and training standards Operating and interpreting images from x‑ray screening equipment to identify prohibited or suspicious items Operating walk‑through magnetometers and handheld metal detection devices to conduct effective security screenings Using two‑way radio communications equipment to coordinate security operations and emergency responses Monitoring, operating, and evaluating remote surveillance camera systems to maintain situational awareness and identify security concerns Applying conflict resolution, crisis intervention, and de‑escalation techniques when interacting with individuals who may be confused, distressed, agitated, or hostile while maintaining professionalism and adherence to security protocols Assessing security threats, exercising sound judgment, and taking appropriate action during routine operations and emergency situations Communicating clearly and effectively with court staff, judicial officers, law enforcement personnel, attorneys, jurors, and members of the public Supervising, training, and evaluating security personnel to ensure compliance with policies, procedures, and performance standards Preparing clear, concise, and accurate incident reports, security documentation, and operational records Ability To Plan, assign, supervise, and evaluate the work of court security personnel Develop, implement, and enforce court security procedures and operational protocols Coordinate security operations, emergency response activities, and special events to ensure the safety of court facilities and occupants Conduct investigations, prepare incident reports, and recommend corrective actions related to security and safety concerns Successfully qualify and maintain certification with authorized firearms and less‑lethal weapons in accordance with department standards and training requirements Understand, apply, and explain court procedures, operations, and security protocols Maintain security, order, and courtroom decorum while interacting professionally with individuals who may be confused, distressed, agitated, or hostile Interpret and apply City Court, and departmental policies, procedures, rules, and regulations Recognize, assess, and respond appropriately to hazardous, unsafe, or potentially threatening conditions and behaviors Communicate effectively both orally and in writing and work collaboratively with individuals from diverse backgrounds and cultures Prepare, review, edit, and maintain professional reports, correspondence, incident documentation, and other records using computer applications and office technology Attend, facilitate, and participate in meetings, training sessions, and security briefings as required Establish and maintain effective working relationships with judges, court staff, attorneys, law enforcement personnel, City employees, and members of the public Promote and maintain a safe working environment and support organizational safety initiatives and practices Successfully complete and maintain certification through a 40‑hour Court Security Officer Training Program in accordance with standards established by the Arizona Code of Judicial Administration Complete all required OSHA, workplace safety, and job‑related training Maintain compliance with Arizona Supreme Court continuing education requirements, including completion of a minimum of 16 hours of mandated training annually Exercise sound judgment and decision‑making skills in routine operations, emergency situations, and security incidents Operate city vehicles Special Requirements Successfully complete the Arizona Supreme Court Court Security Officer Training Academy (40‑hour course) within ninety (90) days of employment. Successfully complete and maintain required firearms qualification and shooting proficiency standards. Successfully complete the Court Security Officer Firearms Training Academy. Complete a minimum of sixteen (16) hours of Arizona Supreme Court‑mandated continuing education annually, with an emphasis on court security safety, and related topics. Obtain and maintain current certifications in Tactical First Aid, Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED), and Naloxone (Narcan) administration. Valid Arizona driver license. This position is classified as safety‑sensitive, which requires candidates to submit to a psychological evaluation and successfully undergo drug and alcohol testing prior to employment. They will be subject to further drug testing and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. A post‑offer physical assessment is required. The City of Glendale will incur the cost of all required testing. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Physical Requirements/Working Conditions Work is performed in and around the court in a city office environment, city grounds, court lobby, and courtroom environment. Exposure to inclement weather and temperature extremes. Operate security equipment, including, but not limited to, a magnetometer (metal detector), X‑ray scanner, hand wands, and video monitoring systems, by visually observing, reaching, bending, stopping, and lifting materials. Perform security work that requires standing and walking/moving over continuous periods of time. Work independently and provide after‑hours coverage on an assigned basis. Performs reasonable, lawful self‑defensive tactics and restraint of combative persons. Use self‑defensive weapons, as issued and trained, up to and including the use of firearms in lethal force situations. Visual and muscular dexterity to operate equipment, computer, and two‑way radio. Distinguish color and depth perception to conduct personnel and bag screening, including operating an X‑ray scanner and metal detector. Concentrate on and complete tasks in the presence of distractions. Lift and carry materials weighing up to 40 pounds with assistance. Operate various standard office equipment, including computer, telephone, calculator, and copier, which requires continuous and repetitive arm, hand, and eye movement. Enters, exits, and operates city vehicles. Benefit information is outlined here: 01 How many years of professional experience do you have working as a security officer, police officer, or military police officer? No experience Less than 1 year

1. year to less than 2 years
2. years to less than 3 years
3. years to less than 5 years

5 or more years 02 How much experience do you have serving in a lead or supervisory capacity, including assigning work, providing instruction or training, and directing the work of other employees? No experience Less than 6 months 6 months to less than 1 year

1. year to less than 2 years
2. years or more

03 As part of the hiring process, the selected candidate will be required to undergo a psychological examination. Do you understand and acknowledge this requirement? Yes No 04 The selected candidate will be required to undergo pre‑employment drug and alcohol testing. If hired, the employee will also be subject to drug and alcohol testing throughout their employment in accordance with the City of Glendale's Substance Abuse Policy. Do you understand and acknowledge these requirements? Yes No 05 EDUCATION: Do you possess an associate degree or higher from an accredited college or university? Yes No 06 RELEVANT PROFESSIONAL EXPERIENCE: Based on employment history provided in your application, how many total years of relevant professional experience have you obtained through employment in law enforcement, court security, corrections, military police/security, private security, or another related public safety field? No professional experience 1-5 years 6-10 years 11-15 years More than 15 years 07 COURT SECURITY: Based on employment history provided in your application, how many years of professional experience do you have specifically in court security? No court experience 1-10 years More than 10 years 08 FORMAL SUPERVISORY EXPERIENCE: Based on the positions listed in your Work Experience section, how many years of formal supervisory or management experience do you have in law enforcement, security, corrections, military, or a related operational environment? No formal experience 1-5 years 6-10 years 11-15 years More than 15 years 09 #J-18808-Ljbffr City of Glendale AZ