Solutions Architect

Location: Cupertino-CA

Role Overview : -

A Forward Deployed Engineer (FDE) is a customer-embedded software/infrastructure engineer who works directly at client sites (or in close collaboration) to implement, customize, integrate, troubleshoot, and optimize your company’s solutions in real-world environments. They bridge the gap between your product/services and the client’s specific needs, ensuring successful deployment, adoption, and value delivery. This role combines strong technical skills with customer-facing abilities and high ownership in ambiguous, high-stakes situations. Expect 30-60% travel or on-site time depending on client projects.

Key Responsibilities

• Embed with clients to understand workflows, gather requirements, and scope custom solutions (integrations, automations, data pipelines, AI enhancements).
• Own end-to-end project delivery: discovery → prototyping → production deployment → scaling → optimization.
• Design and build custom integrations, APIs, connectors, dashboards, and workflows tailored to client systems (legacy or modern).
• Troubleshoot live issues, optimize performance, handle data migrations, and ensure security/compliance.
• Lead client workshops, train end-users, document solutions, and provide ongoing support.
• Collaborate with internal product/engineering teams to relay feedback and influence improvements.
• Act as the trusted technical advisor, driving adoption and identifying expansion opportunities.

Required Qualifications

• 8+ years of total experience in the software engineering, deployment, or solutions experience (varies by level).
• 3+ years of experience in Solution architecture, and design
• Bachelor’s degree in computer science, Engineering, or equivalent practical experience.
• Strong customer communication and stakeholder management skills.
• Ability to thrive in fast-paced, ambiguous environments with travel readiness.