Program Manager, City & Customer Launches

Program Manager, City & Customer Launches

Our client, an AV Manufacturing company, is looking for a Program Manager for their Foster City, CA location. Responsibilities include:

• Own documentation, including playbooks and maintain the master tracker and readiness trackers across active city launches and customer milestone programs, keeping status, owners, and dates current.
• Run the logistics and follow-through for the team's recurring cadence (Working Group and cross-functional status syncs): agendas, notes, action items, and close-out.
• Chase down open action items and risks across Engineering, Operations, Policy, and Legal, and flag anything slipping before it becomes a blocker.
• Build and maintain reporting materials (status decks, dashboards) that give the team and leadership a clear view of program health.
• Support new city activation and customer-facing capability rollouts with day-to-day coordination across workstreams.

Requirements include:

• 8-10 years of program or project management experience, ideally supporting multi-team launches or operational programs.
• Strong organizational skills; comfortable owning trackers, action items, and meeting cadences across multiple concurrent workstreams.
• Excellent written and verbal communication; able to synthesize status clearly for both working teams and leadership.
• Proficient with project tracking tools (Jira, Smartsheet, Google Sheets, or similar).
• Bachelor's degree or equivalent experience.
• Experience in ride-hail, mobility, autonomous vehicles, or another regulated or operational launch environment.
• Experience supporting new market or new city launch programs.
• Familiarity with Jira Structure boards or Confluence for cross-program tracking.

Why should you apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities