Front of House Manager

Chick-fil-A Front of House Manager Salary: $31,000-$45,000 Join your local Chick-fil-A as a Front of House Manager and experience an opportunity to develop your leadership skills in a positive, people-focused environment. This restaurant offers flexible schedules, paid training, and great benefits that make every workday enjoyable and rewarding. Why You'll Love This Role Be a key leader in a fast-growing, exciting restaurant Work in a supportive, enthusiastic team atmosphere Gain valuable management experience in the Food & Beverage industry Make a positive impact in your local community Perks & Benefits Flexible schedule to balance work and life Paid time off Employer health insurance contribution Break meal allowance Paid breaks FREE college education Scholarship opportunities Discounts at multiple retailers through PerkSpot Manager Responsibilities Daily Operations: Open and/or close, lead excellent shifts, be a trusted key holder. Leadership & Coaching: Lead, coach, and train FOH team members to deliver exceptional guest experiences. Provide real-time feedback, conduct training sessions, and support team development. Excellent communication skills, both written and spoken Guest Experience: Foster a culture of genuine hospitality and service. Handle guest concerns promptly and professionally. Team Development: Partner with the leadership team to recruit, onboard, and develop FOH staff. Help identify high-potential team members for leadership growth. Food Safety & Cleanliness: Ensure all food safety and quality assurance standards are met or exceeded. Maintain a clean, organized, and compliant FOH environment. Cash Handling & Transactions: Oversee cash handling procedures, including reconciliations, safe counts, and register audits. Ensure compliance with financial policies. Qualifications and Requirements Smile Create and Maintain Eye Contact Speak Enthusiastically Make Emotional Connections with Guests Reliable transportation Ability to work in a fast-paced environment Strong people skills with a desire to serve Team Members Strong commitment to superior customer service Ability to manage Team Member behavioral and performance issues Ability to work in a team environment with shared ownership and responsibility Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Location: Wendover Plaza 957 N Wendover Rd, Charlotte, NC 28211, USA #J-18808-Ljbffr Chick-fil-A