General Manager. Job in Salem LilyLifestyle Jobs

DESCRIPTION A General Manager in a restaurant oversees all aspects of restaurant operations to ensure that guests receive excellent service and that the business is running efficiently and profitably. Key Responsibilities Overall Operations Management: Supervise daily restaurant operations to ensure smooth service and operations across all departments (kitchen, front‑of‑house, bar, etc.). Monitor and improve the overall guest experience, ensuring a high standard of service and food quality. Financial Management: Develop and manage budgets, monitor cash flow, and control costs (labor, food, and beverage). Oversee financial performance, including revenue and expenses, and ensure profitability. Set pricing strategies for menu items and work on cost control measures to maximize profits. Staff Management: Hire, train, and manage all staff, including chefs, servers, hosts, bartenders, and dishwashers. Create staff schedules to ensure adequate staffing during peak and off‑peak times. Foster a positive work culture and ensure high employee morale and retention. Customer Experience: Ensure excellent customer service, handle complaints, and meet guests' needs. Create a welcoming atmosphere and maintain high cleanliness and safety standards in the restaurant. Work with the kitchen and front‑of‑house staff to deliver a consistent dining experience. Marketing and Promotion: Develop and execute marketing campaigns and promotional events to attract customers, especially during slow periods. Manage the restaurant's online presence, including social media and review sites (e.g., Yelp, Google Reviews). Menu and Inventory Management: Collaborate with chefs to plan and update the menu, taking into account customer preferences and cost effectiveness. Oversee inventory control and ordering to ensure ingredients and supplies are well‑stocked and used efficiently. Compliance and Safety: Ensure the restaurant complies with all local laws and regulations, including health, safety, and food handling codes. Manage alcohol licenses and ensure the responsible service of alcohol. Conduct regular health and safety inspections to ensure cleanliness and operational standards. Strategic Planning and Growth: Work with restaurant owners or senior management to plan and implement strategies for growth. Manage restaurant expansion or renovation projects as needed. Nightlife Management: Our venue offers a vibrant nightlife. The Nightlife Manager/Head of Security will create a safe and fun environment for guests. #J-18808-Ljbffr