Quality Engineer, II

Overview Zebra is a community of innovators who create new ways of working, developing smart solutions that anticipate customer and partner needs and solve challenges. As part of Zebra Nation, you will be seen, heard, valued, and respected while collaborating to push boundaries and redefine the work of tomorrow for organizations and the people they serve. Responsibilities Design, implement, and maintain quality assurance protocols and methods. Design methods and procedures for inspecting, testing, and evaluating the precision and accuracy of components and finished products. Demonstrate good knowledge of products/components within the assigned area to anticipate and prepare for possible non‑conformances. Takes initiative to gather data to investigate and analyze root causes for potential non‑conformances of moderate scope. Work with engineers to design business and operational processes that support quality execution against key performance metrics. Regularly monitor and review business and operational processes to evaluate continuous improvement opportunities. Serve as an advisor to less senior technicians and/or engineers/suppliers in vetting non‑conformities, cooperating with technical support and design engineering and product quality on product improvements. Complete audit training as required. Establish weekly and monthly matrices and follow‑up actions with effective measurement systems. Manage customer survey responses and drive actions to increase customer satisfaction. Work with the service escalation team on individual projects, including projects outside of repair centers. Required Qualifications Bachelor’s degree or equivalent combination of education, vocational qualification, and experience. Minimum of 2 years of related experience. Preferred Qualifications Problem‑solving and analytical ability. Knowledge of job‑related policies and procedures as well as corporate policies and procedures. Strong computer skills. Effective communication and collaborative skills. Benefits Healthcare, Dental & Vision Tuition Reimbursement 401(k) with Company Match Quarterly Cash Incentive Opportunity 20 Days Starting PTO 2 Floating Holidays and Paid Volunteer Time Off Annual Shoe Allowance and free company apparel Pay Range $76,640.00 – $114,960.00 Annual Incentive Compensation Opportunity to earn a performance‑based annual cash incentive, targeting 10% of base pay in accordance with the applicable incentive plan. Equal Opportunity Employer Statement Zebra is an equal‑opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact View email address on click.appcast.io. #J-18808-Ljbffr Hispanic Alliance for Career Enhancement