Senior Business Analyst - Software Delivery

Senior Business Analyst (BA)

Client is a leading global digital services and solutions provider transforming the way business is done through cutting-edge technology. As part of our delivery organization, you'll be immersed in a culture of innovation, accountability, and client-focused results. Here, you don't just contribute to projects—you shape how digital transformation happens.

About the Role

We are seeking a Senior Business Analyst (BA) to lead the alignment between business needs and technical delivery in a fast-paced, software-focused environment. You will operate at the forefront of the SDLC, helping Product Owners define and refine multi-year roadmaps, breaking them into actionable Agile deliverables. This role is pivotal in ensuring that software products are strategically aligned, tactically sound, and practically delivered with minimal scope creep.

Key Responsibilities

Requirements & Roadmap Ownership

• Partner closely with Product Owners to extract business needs and translate them into epics, features, and user stories with clear acceptance criteria.
• Develop, manage, and refine product roadmaps that align with strategic and tactical goals.
• Maintain backlog health to support sprint readiness and long-term delivery targets.
• Vet and manage scope changes, ensuring ongoing alignment with roadmap priorities.

SDLC & Agile Delivery

• Guide the team through all phases of the Software Development Life Cycle, from inception through delivery and demonstration.
• Lead or participate in Agile ceremonies including backlog grooming, sprint planning, and retrospectives.
• Ensure stories meet the Definition of Ready/Done before entering a sprint.
• Collaborate with QA and developers to ensure requirements are testable and validated in each release cycle.

Stakeholder & PO Engagement

• Act as the primary liaison between Product Owners, delivery teams, architects, and business stakeholders.
• Conduct workshops and discovery sessions to clarify functional and non-functional requirements.
• Provide product demos to stakeholders, gathering feedback and aligning expectations post-delivery.

Testing & Feedback

• Coordinate and support User Acceptance Testing (UAT), ensuring alignment with business goals.
• Assist in bug triage, clarifying business requirements to support resolution and enhancements.
• Gather and synthesize post-release feedback for continuous product improvement.

Documentation & Visualization

• Maintain Business Requirements Documents (BRDs), user guides, workflow diagrams, and process flows.
• Utilize tools like Miro, Visio, or Lucidchart to convey complex workflows visually.

Required Skills & Qualifications

• 5+ years of business analysis experience in a software delivery or consulting environment.
• Deep understanding of Agile methodologies, backlog management, and SDLC best practices.
• Expertise with tools like Jira, Azure DevOps (ADO), Confluence, or similar.
• Strong facilitation and elicitation skills; capable of driving clarity across ambiguous or evolving business needs.
• Excellent written and verbal communication skills for business and technical audiences.
• Ability to manage priorities across multiple workstreams and product domains.
• Experience creating and delivering product demonstrations and supporting go-live cycles.
• Familiarity with cloud-based platforms, enterprise-scale applications, or AI-enhanced tooling.

Preferred Qualifications

• Prior experience in an IT consulting or client-facing delivery role.
• Experience with cloud platforms, data analysis, or cloud cost optimization.
• Exposure to security, analytics, or customer-centric product design.
• Experience with requirements for cross-functional teams, including architecture and QA stakeholders.
• Bachelor's degree in Business, Information Systems, Computer Science, or equivalent experience.