Bengali Quality Control Reviewer

On-Site Quality Control Reviewer

Location: Glendale, CA (not remote) Hours: Part Time flexible (8-12 hours per week) Rate: $28.00 Per Hour

Productive Playhouse, a leader in transcription services, is hiring expert linguists whose native language is Bengali (bn_bd). Experience in the language service industry is preferred. Qualifying experience may include: translations, interpretation, transcription, linguistics or additional language education.

As the On-Site Quality Control Reviewer (not remote), you are responsible for reviewing the work completed on-site to ensure it meets the quality standards set forth by the client. Your reliability and attention to detail plays a key role in ensuring our team's quality and compliance.

This position is part-time (8-12 hours per week). The nature of the role is ongoing and project-based. The workload is dependent on project needs.

Productive Playhouse has an extensive background in language services, including transcription, translation, and audio collection projects in a wide variety of languages. We continue to grow at an extraordinary pace in three key areas: the services we provide, the clients we partner with, and our valued staff, which we hope you'll be a part of soon!

Responsibilities

• Review completed work, citing all issues as they pertain to the quality of the work.
• Create and report daily quality logs to On-site Team Auditor / OPS Auditing manager
• Maintain clear understanding of the clients guidelines and quality expectations
• Direct project related questions to On-site Team Auditor / OPS Auditing manager
• Report violations of security clean room policies, reporting violations to On-site Team Auditor / OPS Auditing manager
• Suggest opportunities for improvements to On-site Team Auditor / OPS Auditing manager

Our Culture

Our on-site staff and management work hard to create an engaging, inviting, and productive environment for all our staff! Although the work our Quality Control Reviewers do is individualistic in nature, their contributions are still part of a team effort. Some of the perks of working with us include:

• Stocked kitchen with coffee, drinks, and snacks
• Open and modern office with lots of natural light
• Opportunities for personal and professional growth
• Working with a supportive staff who truly care about their employees
• No customers, phone calls, or walk-ins!

Requirements:

• US work authorization (the company cannot provide sponsorship)
• Able to commute to our office in Glendale, California
• 18+ years of age
• Fluent in Bengali (you will be asked to take a language assessment)
• High School Diploma / GED or equivalent
• 50 WPM typing speed preferred
• Thoughtful communication among all levels, offering clear and timely feedback
• Maintain continuous knowledge of client and industry clean room standards
• Ability to identify patterns of commonality and concerns
• Navigate situations effectively with professionalism and ease
• Precise attention to detail in all aspects of work
• Proficient on PC and Google Suite

Please note: Due to our client's strict data security policies, applicants should be aware that personal items, including electronics such as phones and other electronic devices, will not be allowed in the workspace. Any personal items will need to be stored in provided lockers outside of the actual working environment. Employees are able to leave the workspace to use their phones outside the office if needed.

Please be sure to also check your Spam/Junk inbox for responses from our team regarding your application.

The job description provided is designed to convey information essential to understanding the scope of the position and the general nature of the work performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job. Productive Playhouse reserves the right to modify or revise the job description as necessary.

Productive Playhouse is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for all employees. Employment with Productive Playhouse is at-will, meaning that either the employee or the employer can terminate the employment relationship at any time, with or without cause or notice.

All offers of employment at Productive Playhouse are contingent upon the candidate's ability to provide valid documentation of identity and eligibility to work in the United States or relevant hiring location. Productive Playhouse participates in E-Verify. Productive Playhouse provides reasonable accommodation for qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources.