Customer Service Rep

Job Description

Job Description

Customer Service - $500 Sign-on Bonus.
$17.00 - $20 hourly base pay, plus commission

Benefits:

• $500 Sign-on Bonus.
• Hourly plus commission
• Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.
• 401k with Employer Matching.
• FREE weekly car washes.
• Growth opportunity within the BLISS family.

BLISS Car Wash is rapidly growing and looking for energetic, smiling team members.

At BLISS we make a difference one car at a time. It’s not only about what we do, it’s about who we are. We are passionate and positive, love to make people smile and will do whatever it takes to make our guests happy.

We are water warriors and believe water is life, so we fight to conserve it at every turn. We are united as we are all part of life on this planet and together, we can make it better.

If this sounds like you then BLISS wants to invest in you and your future.

Duties include, but not limited to:

CUSTOMER SERVICE REPRESENTATIVE & SALES REPRESENTATIVE:

• Greet and create an exceptional first impression for all guests.
• Educate all guests on washes, upgrades, and membership packages.
• Ensure all vehicles are loaded correctly and safely onto the conveyor.
• Maintain a safe and clean work area.
• Perform after-hours site cleaning by following the schedule (Cleaning site includes but is not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.)
• Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy.
• Ability to follow directions and make decisions consistent with the job functions.
• Follow company safety protocol.
• Enjoy working outdoors.
• Be a team player.
• Offer & Sell BLISS Monthly Unlimited Wash Memberships.
• Offer & Sell BLISS Single Wash Packages as well as Upgrades.
• Highly energetic & positive attitude.
• Provide excellent service to ensure that ALL guests have a BLISSFUL experience.
• Maintain a safe and clean work area.
• Maintain high standards of personal appearance and grooming.
• Ability to follow directions.
• Follow company safety protocol.
• Enjoy working outdoors.
• Be a team player.

EXPERIENCE:

• CUSTOMER SERVICE - Retail, guest service industry, fast food or car wash preferred BUT NOT NEEDED.

KNOWLEDGE:

• Always maintain the highest level of customer service.
• Flexibility to adapt to a variety of situations.
• Ability to improve through training.

WORK SCHEDULE:

• Full-time & part-time.
• Ability to work site hours as well as after hours.
• Available Friday, Saturday & Sunday.

LANGUAGE SKILLS:

• Ability to communicate in English.

PHYSICAL DEMANDS:

• Be able to lift up to 15lbs at times.
• Able to stand/walk for long periods of time.
• Able to work outdoors (Fluctuation in temperature and conditions).

WORKING & ENVIRONMENTAL CONDITIONS:

• Works mainly outdoors and at times indoors.
• Exposure to fumes from vehicles, equipment, and cleaning solvents.
• Loud noises and vibration exposure.

BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.

Sign-on Bonus is payable after 90 days of continued employment.