Zimbrick Body Shop Customer Service Representative (Part-Time) | Flexible Schedule

Zimbrick Body Shop Customer Service Representative (Part-Time) | Flexible Schedule

At Zimbrick Automotive, we believe exceptional customer service makes all the difference. We're looking for a friendly, positive, and dependable Part-Time Customer Service Representative to join our Body Shop team. In this role, you'll help create a welcoming experience for every customer who walks through our doors. As one of the final touchpoints in the repair process, you'll have the opportunity to leave customers with a lasting positive impression and help us continue building Customers for Life.

What You'll Do:

• Welcome and assist customers with a friendly, professional attitude
• Build positive relationships and provide outstanding customer service
• Answer incoming phone calls and assist with questions
• Review and process customer repair orders
• Accurately process customer payments
• Follow up on insurance payments with insurance companies
• Process accounts receivable payments
• Assist with daily deposit reconciliation
• Handle customer concerns with professionalism and care

What You'll Bring:

• Strong communication and customer service skills
• A positive, team-oriented attitude
• Professionalism and attention to detail
• Ability to multitask in a fast-paced environment
• A commitment to demonstrating our Core Values every day

What We Offer:

• Flexible part-time scheduling within core business hours (8:00 AM 5:00 PM)
• Paid training no automotive experience required
• Supportive team environment
• Opportunity to work for a Best of Madison Auto Dealer
• A workplace focused on teamwork, growth, and company culture
• Equal Opportunity Employer