Hospital Liaison- Respiratory & Durable Medical Equipment (DME)

Hospital Liaison – Respiratory & Durable Medical Equipment (DME)

Schedule

Tuesday – Saturday | 8:30 AM – 5:00 PM

Position Overview

We are seeking a healthcare-focused professional to serve as a Hospital Liaison supporting Respiratory Therapy and Durable Medical Equipment (DME) services. This individual will act as a key point of contact between hospital care teams and home-based healthcare services, helping to ensure patients experience a seamless transition from hospital to home.

The ideal candidate is passionate about patient care, thrives in a fast-paced healthcare environment, and enjoys building strong relationships with case managers, social workers, nurses, physicians, patients, and caregivers.

Key Responsibilities

• Collaborate with hospital case managers, social workers, nurses, physicians, and discharge planners to coordinate patient transitions to home care
• Facilitate timely delivery, setup, and support of respiratory and DME equipment upon patient discharge
• Educate patients and caregivers on proper equipment usage, safety practices, and maintenance
• Verify referrals, insurance information, and required documentation to ensure efficient service delivery
• Maintain accurate records, activity logs, and patient documentation
• Assist with urgent equipment needs and help resolve service-related issues as they arise
• Develop and maintain strong relationships with healthcare providers and referral sources
• Serve as a trusted resource for discharge planning teams regarding home healthcare equipment and services
• Participate in educational programs, in-service training, and community outreach initiatives
• Attend industry events, networking opportunities, and healthcare-related functions as needed
• Travel locally to support equipment setup, patient needs, and provider relationships

Why Join Us?

• Make a meaningful impact on patient outcomes and continuity of care
• Work alongside healthcare professionals dedicated to improving the patient experience
• Gain exposure to specialized respiratory and home healthcare equipment
• Enjoy a dynamic role that combines patient interaction, healthcare coordination, relationship management, and field-based support
• Join a collaborative team environment with opportunities for professional growth

Qualifications

Required

• High School Diploma or GED
• Valid driver's license and acceptable driving record
• Ability to travel locally throughout the assigned territory

Preferred

• Experience in healthcare, home health, medical equipment, patient services, case management, discharge planning, or related healthcare environments
• Knowledge of respiratory therapy equipment and Durable Medical Equipment (DME)
• Familiarity with insurance verification, healthcare documentation, or medical billing processes
• Understanding of medical terminology
• Three or more years of related healthcare or patient service experience

Skills & Competencies

• Strong communication and relationship-building skills
• Ability to work effectively with patients, caregivers, physicians, and hospital staff
• Excellent organizational and time management abilities
• Detail-oriented with strong documentation skills
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Strong problem-solving and customer service skills
• Ability to work independently while contributing to a team-oriented culture

Technical Skills

• Proficiency with Microsoft Outlook, Word, and Excel
• Comfortable using email, internet-based applications, and healthcare-related software systems
• Ability to operate standard office equipment including printers, scanners, copiers, and mobile devices

Physical Requirements

• Ability to lift, move, and transport equipment weighing up to 65 pounds
• Frequent standing, walking, sitting, reaching, and bending throughout the workday
• Ability to safely load, unload, and secure equipment
• Frequent local travel within the assigned service area
• Exposure to healthcare environments and direct interaction with patients and medical equipment

Additional Requirements

Employment may be contingent upon successful completion of:

• Background screening
• Drug screening, where applicable
• Healthcare facility credentialing requirements
• Verification of driving record and licensure

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.