Administrative Support Associate - Journey

Administrative Support Associate - Journey

Position Details

Job Title - Administrative Support Associate - Journey

Position Number - 935704

Vacancy Open to - All Candidates

Time-Limited - No

Department Homepage -

Advertising Department - ENGLISH, DEPT OF

Division - Academic Affairs

Classification Title - 10421 Administrative Support Associate

Competency Level - 2 - Journey

Working Title - Administrative Support Associate - Journey

Number of Vacancies - 1

Full Time Equivalent (FTE) - 1.0

Full Time or Part Time - Full Time

Recruitment Range - $33,540 - $43,168

Anticipated Hiring Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications. - $35,500 - $39,500

Salary Grade Equivalency - NC02

Work Schedule - Monday - Friday

Work Hours - 8:00 a.m. - 5:00 p.m.

Position Location (City) - Greenville

Job Category - Staff

Be a Pirate! East Carolina University (ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output. Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn. ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits. The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Primary Purpose of Organizational Unit - Academic Affairs, led by the Provost and Senior Vice Chancellor for Academic Affairs, comprises the university's colleges, schools and libraries, along with other academic support and administrative units. Academic Affairs works collaboratively to strengthen ECU's culture of academic excellence in line with our mission to be a national model for student success, public service and regional transformation. The Thomas Harriot College of Arts and Sciences advances access, knowledge, and opportunity through high-quality undergraduate and graduate education, innovative research and creative activities, and meaningful community engagement, all grounded in the liberal arts and sciences. We equip our graduates to address complex challenges, contribute meaningfully to their communities, and lead fulfilling lives. The Department of English explores the power of language, stories, and communication to shape cultures, communities, and professions. Faculty and students engage in the study of literature, creative writing, professional writing, rhetoric, film, folklore, linguistics, and Teaching English to Speakers of Other Languages through innovative teaching, scholarship, and creative work. Our undergraduate and graduate degree and certificate programs prepare students for careers in education, business, technology, the arts, and more, while supporting writing instruction across ECU.

Primary Purpose of Position - This position serves as a comprehensive administrative support role providing coordination for undergraduate academic programs and writing foundations courses, student services, course scheduling and management, and department operations. Reporting to the lead administrative support associate in the unit, this position works closely with the Director of Writing Foundations and the Director of Undergraduate Studies in the Department of English and supports departmental leadership, faculty, staff, and students by ensuring effective management of academic and administrative processes while maintaining compliance with university policies and procedures. This position serves as a central resource for program operations and departmental coordination, exercising independent judgment, maintaining accurate records, resolving routine operational issues, and ensuring timely completion of assigned responsibilities. The position requires strong organizational skills, attention to detail, excellent communication abilities, and the capacity to manage multiple priorities in a complex academic environment. Key responsibilities include:

• Program Administration, Student Services, and Instructional Support (40%)
• Course and Academic Program Management (30%)
• Program Coordination, Assessment, and Events (15%)
• Department Operations and Administrative Support (15%)

Minimum Education, Knowledge, Skills, and Experience - High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

License or Certification required by statute or regulation - None.

Preferred Education, Knowledge, Skills, and Experience

License or Certification required by the Department - None.

Special Instructions to Applicant - Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write'see resume' on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Applicants must be currently authorized to work in the United States on a full-time basis. Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Additional Instructions to Applicant

Job Open Date - 10/22/2026

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. - 11/05/2026

Open Until Filled - No

Quick Link for Direct Access to Posting -

Alternate option - If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

Nondiscrimination Statement - East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at View phone number on click.appcast.io (Voice/TTY) or ADA - View email address on click.appcast.io.

Eligibility for Employment - Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity - If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at View phone number on click.appcast.io or toll free at View phone number on click.appcast.io or send an email to View email address on click.appcast.io. Our office is available to provide assistance Monday-Friday from