Maintenance Field Agent

Job Description

Job Description

Maintenance Field Agent | Bronx, New York | $70,000 - $80,000 per year | On-site The Role

Equal Access is partnering with a well-established affordable housing property management organization with a portfolio spanning the Bronx, Brooklyn, and Manhattan. The firm develops and manages a diverse mix of multifamily properties supported by programs including LIHTC, HOME, and project-based vouchers (PBV). This role sits within the Operations team and reports directly to the Director of Operations.

The Maintenance Field Agent moves between properties, conducting inspections, catching problems before they become bigger ones, and making sure buildings are safe, compliant, and operationally consistent. You are the eyes on the ground, the person who shows up before an HPD or Section 8 inspection to confirm everything is in order, follows up on open work orders, and flags what the superintendents and coordinators need to know. This is not a supervisory or desk role. You will not be managing staff, and you will not be working from a single location. The work is mobile, hands-on, and varies day to day based on where the portfolio needs attention.

What This Role Is, and Is Not

This role is:

• A field-based operations position covering multiple properties across the Bronx and NYC

• Focused on inspections, compliance readiness, work order follow-up, and real-time condition reporting

• Hands-on, including light maintenance work when needed to keep repairs on schedule

• A support function for superintendents, porters, and coordination staff, not a replacement for them

• A role that requires availability for emergencies, including off-hours and weekends

This role is NOT:

• A staff management or supervisory position

• A single-site or office-based job

• Primarily a trade or repair role, though maintenance skills matter here

• A fit for someone who wants a predictable, routine daily schedule

Required Experience & Traits

• 3 to 6 years of experience in property management, building operations, or a closely related field

• Strong building maintenance and handyman background, you need to recognize what is wrong and, at times, fix it

• Familiarity with NYC property inspections and compliance processes (HPD, Section 8, and similar), preferred but not required

• Affordable housing experience is a plus, not a dealbreaker

• Valid driver's license or reliable transportation between properties

• Organized and detail-oriented, you are tracking conditions and follow-up items across multiple buildings at once

• A clear, timely communicator, the Director of Operations and Sr. Property Coordinator depend on your field reports to make decisions

• Prior experience as a superintendent or handyman is an asset

Key Responsibilities Inspections & Compliance Readiness

• Conduct regular property and apartment inspections as assigned, documenting findings accurately and completely

• Prepare units ahead of high-priority inspections (Section 8, HPD, and others), identifying repair items and escalating to the Sr. Property Coordinator and Director of Operations

Building Condition & Safety

• Verify that boiler rooms, electrical rooms, common areas, and building systems are orderly and properly maintained

• Identify visible safety hazards and report them promptly to the Director of Operations and SVP of Property Management

• Monitor inventory and operational readiness across buildings and flag gaps to the team

Work Orders & Vacancy Turnover

• Follow up on open work orders as assigned and track resolution across properties

• Support unit turnover and vacancy preparation, stepping in to resolve issues that would delay a unit coming back online

• Perform maintenance work as needed to keep repair timelines on track

Reporting & Escalation

• Provide real-time visibility into property conditions to the Director of Operations and Sr. Property Coordinator

• Escalate issues appropriately and maintain accountability for follow-up items across the portfolio

• Respond to building emergencies as needed, including off-hours and weekends

Cross-Team & Operational Support

• Support superintendent and porter training and operational consistency as directed by the Director of Operations

• Assist other departments with operational tasks as needed, including posting notices, collecting tenant signatures for lease renewals, and reporting on-site incidents

Why EqualAccess

EqualAccess partners with best-in-class organizations and supports candidates beyond placement. Every candidate we place receives 3 months of post-hire coaching and career support, ensuring long-term success and growth.