Project Manager — Simulator Operations

Do you have a background in construction management and a track record of delivering complex, multi-stakeholder projects on time and on scope? Are you someone who holds the details without losing sight of the big picture — and who earns trust with clients, contractors, and field teams alike?

Trackman is seeking an experienced Project Manager to join our Simulator Operations team. This role sits at the intersection of construction project management and technology deployment — overseeing the full lifecycle of indoor golf simulator installations across your assigned territory, from design confirmation through final sign-off. You will be the primary point of contact for clients, architects, general contractors, and AV/electrical teams, and the day-to-day driver ensuring every installation is built to spec, on schedule, and delivered to the standard our customers expect.

This is a high-output, high-accountability role. You will carry a portfolio of active projects simultaneously, maintain close relationships with regional sales representatives and installation teams, and be directly responsible for the quality and cadence of project delivery across your territory. If you thrive in an environment where no two weeks look the same and where your organizational discipline directly determines customer outcomes, this is the role for you.

Responsibilities include but are not limited to:

• Manage the full project lifecycle for simulator installations within your territory — from design phase confirmation and pre-construction coordination through installation execution and final client sign-off.

• Serve as the primary point of contact for all project stakeholders: clients, architects, general contractors, electricians, and AV teams. Ensure space is constructed to Trackman specifications and all pre-installation prerequisites are confirmed and documented before installer dispatch.

• Conduct and lead design calls with all stakeholders to establish scope of work, confirm room dimensions and technical requirements, align on installation sequencing, and set clear expectations for the build process.

• Ensure all design schematics and room configurations are accurate, fully aligned with the client’s vision, and ready for field execution before work begins.

• Manage order procurement for each project — confirming that pricing, scope, and product specifications align with the signed Purchase Agreement and that all materials are ordered and tracked against the installation timeline.

• Provide active support to installation specialists during the week of installation, monitoring execution, addressing design questions in real time, and escalating scope or quality issues as needed.

• Hold weekly or biweekly coordination calls with Regional Installation Managers and scheduling coordinators to assign appropriate installer resources, conduct site visit planning, and incorporate field feedback into upcoming project preparation.

• Provide technical support to sales representatives within your territory; hold regular biweekly calls to brief on active projects, upcoming installations, and any open pre-install items requiring sales coordination.

• Execute monthly travel for site visits, pre-construction walkthroughs, and in-person meetings with clients and sales representatives within your territory.

• Maintain accurate, up-to-date project records across internal platforms ( Monday.com , Salesforce) — ensuring all project status, communications, and milestones are captured in real time.

• Monitor and manage a concurrent portfolio of projects with a target throughput of 120 completed projects annually; flag scheduling conflicts, resource constraints, or design issues proactively and resolve before they impact the installation schedule.

• Respond to all client and stakeholder communications promptly and professionally. Serve as the face of Trackman Operations to our clients from contract through project close.