Medical Assistant

Join Our Caring CommunityThe Medical Assistant is an essential member of the CenterWell Primary Care team, supporting physicians and advanced practice providers in delivering high-quality, patient-centered care. This position combines clinical and administrative responsibilities to promote efficient clinic operations, positive patient experiences, and improved health outcomes.As a Medical Assistant, you will:Prepare patients for examinations; obtain vital signs; review and update medical histories; discuss symptoms; and assist providers with examinations and procedures.Perform phlebotomy, specimen collection, diagnostic screenings, medication or vaccine administration, and other authorized clinical tasks only when permitted by state law, organizational policy, provider delegation, training, and verified competency.Accurately document patient information and clinical activities in the electronic health record (EHR).Collaborate with physicians, advanced practice providers, and other care team members to coordinate patient visits, referrals, follow-up activities, and communication.Support preventive screenings, chronic condition management, care gap identification, and quality improvement initiatives within the assigned role.Prepare and maintain examination rooms; clean and sterilize equipment; manage supplies; and follow infection prevention and safety procedures.Deliver compassionate, professional, culturally responsive patient interactions and reinforce provider-directed education within authorized scope.Organize and prioritize daily clinical and administrative assignments to support patient flow and clinic operations.Follow confidentiality requirements, documented clinical protocols, and applicable regulations; communicate patient concerns promptly to licensed clinical staff.Contribute to team collaboration and continuous workflow improvement.Required QualificationsMeet at least one pathway: (a) successful completion of a Medical Assistant training program; (b) current Medical Assistant certification/registration; OR (c) at least three years of relevant hands-on Medical Assistant experience, subject to company approval and applicable law.Ability to demonstrate fundamental clinical skills, including vital signs, patient preparation, and accurate documentation, within applicable scope.Effective communication, interpersonal, organizational, and prioritization skills; ability to follow clinical instructions and work with limited day-to-day direction.This role is patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.Preferred QualificationsCurrent CMA, RMA, or other nationally recognized Medical Assistant credential.Two or more years of Medical Assistant experience in primary care, family medicine, internal medicine, or another outpatient setting.Current CPR certification from the American Heart Association or another approved certifying organization.Experience in phlebotomy, specimen collection, point-of-care testing, and medication/vaccine administration.Experience supporting older adults, Medicare beneficiaries, or people managing chronic conditions.Familiarity with value-based care, HEDIS measures, preventive screening, closing care gaps, and patient experience measures (CAHPS/HOS).Experience with EHR systems, medical terminology, and CPT/ICD coding.Bilingual English/Spanish proficiency in markets where useful; company language assessment may be required before clinical communication in another language.Additional InformationWork environment: Onsite, patient-facing position in Asheville, NC with work hours being Monday – Friday 8:00 AM to 5:00 PM. Hours are subject to change based on business needs.Scheduled Weekly Hours: 40Pay Range: $43,000 - $56,200 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us: About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.