Academic Success Coordinator

Job Description

Job Description

Pipeline Notification

The Goodwill Excel Center is actively building a high-performing talent pipeline for future Academic Success Coordinator opportunities. This evergreen posting is designed to identify and engage visionary school leaders who are passionate about transforming adult education (ages 18–50) across Texas.

By engaging with this pipeline, candidates express early interest in directing our holistic learning environments, leading certified instructional teams, and owning whole-campus outcomes.

For more than six decades, Goodwill Central Texas has been relentlessly focused on empowering thousands of people to work. We transform revenue from over 37 retail locations into a combination of education, career training, job placement, career coaching and support, and more. Every time you shop or support Goodwill, you are helping fund our greater mission to serve our community. Goodwill’s vision extends far beyond our retail stores and your generous donations: We envision a Central Texas where everyone has the opportunity to thrive.

The Goodwill Excel Center for Adults opened in 2014 as an open-enrollment public charter high school for adults ages 18 to 50. The Excel Center Adult High School transforms lives in a supportive and holistic learning environment where all students are empowered to achieve.

For more information on the Goodwill Excel Center Adult High School, visit

Commitment to Excellence

At The Excel Center, we are building a high-performing organization focused on transforming lives through the power of education and work and becoming the model of excellence for adult education across Texas. Our team members contribute to a culture grounded in our values of caring, innovation, and accountability and focused on strong graduate outcomes.

All Excel team members:

● Deliver Excellence - Uphold high standards of professionalism, execution, and service to students

● Own the Outcome - Demonstrate accountability through ownership, reliability, follow-through, and continuous improvement.

● Work as One Team - Collaborate and contribute positively to a solutions-oriented culture

● Lead with Purpose - Align actions and decisions to the organization’s mission, vision, values, and strategic priorities

● Strengthen the System - Support systems, processes, and practices that strengthen organizational effectiveness and student impact

All team members demonstrate our standards through strong individual performance and a commitment to collective excellence.

The Academic Success Coordinator (ASC) plays a vital leadership role in supporting student achievement, engagement, and successful progression toward high school graduation and postsecondary pathways. They serve as a student advocate and academic coach, building relationships through regular advising, goal setting, and implementation of strength-based, trauma-informed strategies that address barriers to success. In collaboration with campus and district teams, the ASC ensures students experience a seamless transition from enrollment through graduation and beyond, receiving individualized, wraparound support. The ASC is responsible for guiding academic planning, monitoring progress toward graduation, supporting personalized scheduling, and serving as a content expert in credit attainment and graduation plan requirements. The ASC serves as the Campus Testing Coordinator, managing the administration and compliance of all required assessments. The ASC also serves as the designated administrator in charge in the absence of the Campus Director, ensuring leadership continuity and operational support.

Role and Responsibilities

Academic Advising & Graduation Planning:

• Guide and advise students toward academic success by managing and monitoring student information (e.g., credits, state testing, Language Credit by Exam), creating personalized class schedules, and supporting educational decisions and graduation planning.
• Develop and maintain Personal Graduation Plans in collaboration with students, ensuring plans are detailed, regularly updated, and aligned with each student’s individualized pathway to graduation.
• Facilitate student transitions through graduation by ensuring academic requirements are met, coordinating with staff for post-graduation planning, and sustaining support throughout the student’s journey.
• Support the scheduling process by assisting in the design of the Master Schedule that meets student needs, aligns with TEA and district requirements, and maintains appropriate class sizes.
• Collaborate with instructors and academic staff to develop and adjust individual learning plans based on intake assessments and ongoing benchmark data to support personalized academic success.

Student Coaching & Engagement:

• Facilitate student coaching sessions—individually and in groups—using a trauma-informed, strength-based, and student-centered approach. Support students in setting and achieving realistic, measurable academic, career, and personal goals.
• Implement attendance and retention strategies through proactive, relational advising that encourages persistence and strengthens student connection to academic and career objectives.
• Design and implement student engagement strategies to celebrate educational, personal, and career milestones, encouraging student buy-in and motivation.
• Proactively address student behavioral needs by identifying risk factors, facilitating restorative meetings, supporting behavioral planning, and promoting successful behaviors in collaboration with teaching staff.
• Coordinate onboarding and integration processes by working with campus teams and external support networks to ensure a smooth transition for applicants and continued student engagement.
• Maintain ongoing communication and provide collaborative support to staff, students, and families to ensure holistic, wraparound services that reinforce student success.

Testing & Data Management:

• Serve as the campus testing coordinator for all assessments, overseeing logistics, compliance, staff training, and test security, ensuring assessment integrity.
• Document all advising interventions, scheduling actions, and progress monitoring in an electronic database accurately, promptly, and in alignment with organizational standards.

Other Duties and Responsibilities

• Act as the designated administrator in charge in the absence of the Campus Director, maintaining campus operations and supporting staff and student needs.
• Comply with policies established by federal and state law, including, but not limited to, State Board of Education and local Board policy.
• Assist with outreach & engagement events (periodically at nights and on weekends).
• Perform other related duties as assigned.

Supervisory Responsibilities

This position does not have supervisory responsibilities; however, the position serves as the designated Administrator in Charge in the absence of the Campus Director.

Required Skills and Qualifications

• Bachelor’s degree from an accredited college or university.
• Masters’s degree OR Texas Teaching Certification
• Knowledgeable with Texas graduation planning for high school learners.
• Understand the socioemotional, behavioral, and educational trends related to an adult-academic setting.
• Must have a working knowledge of computer programs and accessing internet applications such as Student Information Systems, Microsoft Office Products, and Google Applications (Gmail).
• Must possess superior verbal and written communication skills.
• Must possess high organizational skills and be detail oriented.
• Must be self-motivated willing to be a team player.
• Ability to gather and analyze data for informed decision-making.
• Experience working with high school age students in urban, non-traditional, and/or adult education setting; Possess understanding of marginalization and how it impacts those Goodwill serves and employs; Exhibit respect for diversity of thought and have experience to advance it in teams/organization.

Preferred Qualifications

• Master’s degree from an accredited college or university
• Texas School Counselor or Principal Certification
• Bilingual in Spanish and English.

What We Offer

Comprehensive Health Coverage : We provide top-tier medical, dental, and vision insurance to ensure you and your family stay healthy and happy.

Generous Paid Time Off : Recharge with our generous PTO policy, which includes vacation days, personal days, and company-wide holidays.

Teacher Retirement System & 403b Participation

Paid Parental Leave: We understand the importance of family. We offer a generous parental leave policy to support you during this significant life event.

Professional Development Opportunities : We believe in continuous growth! Take advantage of our access to workshops and online courses & tuition/certification support.

Wellness Programs : Prioritize your well-being with our wellness initiatives, including gym memberships and free mental health support.

Employee Recognition Programs : We celebrate our team members’ achievements with recognition awards.

Diverse and Inclusive Culture : Join a workplace that values diversity and inclusion, with regular team-building activities and events that foster a sense of belonging.

Equal Employment Opportunity

Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to a workplace where everyone feels included. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, disability, veteran status, gender identity, sexual orientation, or any other protected characteristic.

Background Check

Goodwill Excel Center is a public school and pre-employment background check and fingerprinting is required to ensure the applicant meets all eligibility requirements for the position. Additionally, positions that will be entering a campus located within a correctional facility are required to submit to pre-employment drug testing and receive a negative result as a condition of employment.