Coordinator, KBK Center for Student Leadership and Service

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact View email address on aiapply.co. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:

Coordinator, KBK Center for Student Leadership and Service

Department:

Student Life | Student Activities Administration

Job Description:

The Coordinator for the Keith B. Key Center for Student Leadership and Service is an integral staff member within the Office of Student Life Ohio Union and Student Activities department. Located within the Ohio Union, the Keith B. Key Center for Student Leadership and Service (KBK Center) serves as a unique hub for student involvement on campus offering opportunities for students to connect with leadership and service initiatives, utilize meeting spaces, engage with student organizations, and access office supplies and services via the Resource Room. This role manages operations and resources within the Keith B. Key Center for Leadership and Service including the Resource Room’s daily operations and student staff, student organization offices and lockers, meeting spaces, and community building programs in the Center.

Responsibilities:

Resource Room Operations & Student Staff Supervision – 45%

• Supervises approximately 20-25 undergraduate student employees and student managers within the Keith B. Key Center for Leadership and Service. Providing access to supplies, printing, equipment, and other resources in support of registered student organizations, university departments, and individual students.

• Oversees student employee recruitment, selection, onboarding, training, scheduling, performance management, and professional development.

• Establishes and monitors customer service and operational standards to ensure consistent, efficient, and welcoming service.

• Manages Resource Room inventory, supplies, equipment, and service procedures, including assessment of usage and implementation of appropriate resource limits in collaboration with the Assistant Director of Student Organizations and Involvement.

• Evaluates and improves workflows to promote operational efficiency and responsible stewardship of resources.

• Monitors all Keith B. Key Center for Leadership and Service expenses and provides budgetary support in collaboration with the Assistant Director of Student Organizations and Involvement.

Coca-Cola Donation Program Management – 30%

• Serves as program manager and primary campus liaison for the Coca-Cola Donation Program, supporting student organizations, university departments, and campus programs.

• Supervises the Coca-Cola Beverage Donation Program student manager to review product requests, send communication, manage distribution, and data collection processes.

• Maintains regular communication with Coca-Cola and university stakeholders, serving as the primary point of contact and supporting effective stewardship of the partnership.

• Monitors program utilization, maintains records and reporting, and evaluates processes to support efficient and equitable distribution of available resources.

• Addresses escalated program concerns related to request denials and product delivery.

KBK Center & Student Organization Tenant Operations – 20%

• Manages the Student Organization Tenant Program, supporting the operational and space needs of more than 100 student organization office and locker tenants.

• Oversees the tenant application and selection process, space assignments, tenant agreements, communication, and ongoing tenant support.

• Develops and maintains policies, procedures, and systems that promote equitable and effective use of tenant spaces and resources.

• Coordinates community-building and educational initiatives for tenant organizations, including information sessions, Open House activities, and other programs designed to connect organizations with available resources.

Miscellaneous – 5%

• Supports the Student Org Team with annual registration requirements as needed.

• Attends weekly department and team meetings.

• Contributes to department strategic planning efforts.

• Other duties as assigned.

Minimum Education Required:

Bachelor's Level Degree or equivalent combination of education and experience. Additional Education Desired: Master's Degree

Required Qualifications:

Required : Bachelor’s degree in business, education, or an equivalent combination of education and experience; customer service experience.

Years of relevant experience required : 3

Preferred minimum years of relevant experience : 4-8

Desired : Master’s degree in higher education and student affairs or related field; facility and operations management experience; experience overseeing and streamlining processes and procedures; experience working with college students at a large collegiate institution; stakeholder management experience; demonstrated skill in working with diverse communities and cultural groups; program planning experience.

Additional Information:

The pay range for this role is $48,000-$53,000. The offer for this position will be based on internal equity, unit's available budget, and the candidate's qualifications.

CRM Information : FUNCTION: Student Life, SUB-FUNCTION: Student Leadership, Engagement and Activities, CAREER BAND: People Leader – Managerial, CAREER LEVEL: Manager 1, Student Leadership, Engagement and Activities.

MISSION:

The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Location:

Ohio Union (0161)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.