Administrative Support II

Department: 11100 Wake Forest Baptist Medical Center – Volunteer Services Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: M-F 8-5 with variation for special projects Pay Range: $24.10 – $36.15 Major Responsibilities: Schedules and maintains calendars for appointments, meetings, and travel. Assists with travel arrangements and expense reporting. Organizes administrative aspects of meetings (agenda, site, food/beverage, technology, documents). Answers and screens calls, greets visitors, provides procedural information, and answers questions related to operational matters. Performs routine to moderately complex word processing and document creation. Make decisions on formatting and layout, editing for accuracy and consistency. Compiles reports, graphics, and statistical data. Creates reports under general instruction and displays data to support needs, including the generation of existing reports. Maintains filing systems and confidential records. Opens, reads, and prioritizes mail, initiating return correspondence as appropriate. Conducts basic research and analysis to support administrative needs. Operates and maintains office equipment; may order supplies as needed. Minimum Job Requirements Education High School Graduate Certification / Registration / License None Required Experience Typically requires 1 year of administrative support experience Knowledge / Skills / Abilities Time management and prioritization. Ability to maintain confidentiality and use discretion. Initiative and independent problem-solving. Effective written and verbal communication. Professional demeanor and customer service orientation. Proficiency in Microsoft Office (Excel, PowerPoint, Word). Organizational and multitasking abilities Diligence and attention to detail. Ability to create and compile simple to moderately complex documents, reports, graphs/charts, and presentations Physical Requirements and Working Conditions Normal office environment; occasional lifting up to 20 lbs. Prolonged periods of sitting, standing, and keyboard use. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more — so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate’s job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Provides basic to moderately complex administrative support, including reception, scheduling, word processing, document distribution, and file maintenance. Relieves department leadership and other staff of administrative details, using judgment and discretion to solve office problems and expedite workflow. #J-18808-Ljbffr