Treasury Management Sales Associate 2

Treasury Management Sales Associate

U.S. Bank is currently seeking a strong candidate to join our team of professionals as a Treasury Management Sales Associate (TMSA). TMSA will assist the Treasury Management & Payments Consultants (TMPC) in revenue generating activities and collaborate with Treasury Management Implementation to oversee facilitation of implementing treasury management services for business banking customers.

General responsibilities include:

• Assist customers with implementation documentation to ensure a smooth implementation of new banking services.
• Identifying opportunities to deepen existing customer relationships by offering solutions to meet identified needs.
• Clearly understand customer needs and expectations while delivering customer service in a knowledgeable, accurate and professional manner with the ability to deal effectively and tactfully with customers in handling complaints, problems and general inquiries.
• Work completed in a neat, efficient and accurate manner. Volume of work produced meets expectations. Plans, organizes and prioritizes work to meet deadlines.
• Fosters collaboration with other groups by building credibility and trust.
• May accompany TMPC virtually on customer calls

Basic Qualifications:

• Bachelor's degree or equivalent work experience
• One to three years of relevant experience, preferably in banking and/or customer service

Preferred Skills/Experience:

• Basic knowledge of treasury management products
• Ability to identify and resolve/escalate problems with minimal guidance
• Strong professional verbal and written communication skills
• Strong customer service skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Existing knowledge of U.S. Bank platforms a plus

Location Expectations:

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.