Music Platform Support Escalation Specialist
600 UMG Recordings Inc
Universal Music Group is seeking a Customer Support Specialist to handle complex inquiries, escalating high‑impact issues around royalties, metadata, and distribution workflows. You’ll become an expert in our product suite and collaborate with cross‑functional partners to improve processes and the artist experience. You’ll manage cases, troubleshoot multi‑product issues, and communicate empathetically while maintaining up‑to‑date knowledge of pipelines, publishing, and DSP requirements. #J-18808-Ljbffr 600 UMG Recordings Inc
Vacancy posted 1 day ago
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