Clinical Manager

Health Services ManagerUW Medical Center-Montlake has an outstanding opportunity for a Health Services Manager to lead our General Internal Medicine Center and our Pediatric Care Center.WORK SCHEDULE100% FTEDay shifts Monday-FridayDEPARTMENT DESCRIPTIONThe General Internal Medicine Center (GIMC) is a dynamic teaching clinic that provides patient-centered care with the best available medical evidence. The GIMC provides comprehensive services for adult patients, including behavioral health care, chronic disease management, preventive medicine, and primary care services.Our Pediatric Care Center provides comprehensive primary and specialty care for babies, children, teenagers, and young adults to age 21. Our services include well-child checkups, developmental screenings, acute illness treatment, school and sports evaluations, environmental health consults, pediatric allergy assessments, guidance on behavioral concerns, and hearing and vision screenings.PRIMARY JOB RESPONSIBILITIESDirects and oversees day-to-day and strategic clinic operationsManages an estimated 36 employees (clinical and non-clinical)Works in partnership with our providers and Medical DirectorsProvides daily staffing assignmentsDevelops and assesses employee skills, monitors and manages employee performance, and completes timekeeping responsibilitiesActs as an expert resource when staff encounter problems or questionsTakes corrective action when employee performance is not acceptableReviews and manages patient access in the forms of phone service, referral management, and appointment schedulingPlans and implements programs to meet targeted patient volumesOversees quality assurance and safety standardsWorks to continually improve the quality of our servicesEnsures that the clinic operates in a cost-effective mannerREQUIREMENTS4 years of work experience in a healthcare setting2 years of supervisory or management experienceA Bachelor's Degree in Business, Health Care Administration, or a related field; or equivalent work experienceDemonstrated leadership and program management skillsDemonstrated ability to manage the financial performance of the clinicDemonstrated knowledge ensuring compliance with billing policiesDemonstrated ability in process improvement to optimize clinic flow and operationsKnowledge of The Joint Commission, DOH and other regulatory agency standardsABOUT UW MEDICAL CENTER-MONTLAKEUW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.Excellence. Exploration. Education.ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHERUW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.Compensation, Benefits and Position DetailsPay Range Minimum: $114,000.00 annualPay Range Maximum: $150,000.00 annualOther Compensation: -Benefits: For information about benefits for this position, visit First Shift (United States of America)Temporary or Regular?: This is a regular positionFTE (Full-Time Equivalent): 100.00%Union/Bargaining Unit: Not ApplicableAbout the UWWorking at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.Our CommitmentThe University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.To request disability accommodation in the application process, contact the Disability Services Office at View phone number on click.appcast.io or View email address on click.appcast.io considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.