Cloud Database Administrator

Cloud Database Administrator

At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members' most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.

AAA Western and Central New York is regularly recognized as one of the best & healthiest places to work in the WNY & CNY area. In addition to a market competitive salary, Associates are eligible for a wide selection of benefits (dependent upon position) including:

• Medical, Dental, Life and AD&D Insurance
• Flexible work schedules
• Pre-Tax & Roth 401(k) plan with company match
• Health Spending Accounts with company contribution & Flexible Spending Accounts
• Company Paid Short-term & Long-term disability
• Paid time off
• Tuition reimbursement & company-paid training programs
• FREE AAA membership & travel / product discounts
• Paid Volunteer Time Off

Job Responsibilities

25% Cloud Data Platform Administration: Administer Azure Databricks workspaces, clusters, pools, permissions, and configurations. Implement governance, access controls, secrets management, and workspace policies. Ensure cost-efficient compute usage through autoscaling, cluster policies, and monitoring.

20% Data Infrastructure Reliability & Performance: Monitor performance of Databricks jobs, SQL warehouses, and underlying storage. Proactively tune clusters, SQL environments, and pipelines to ensure high availability. Maintain observability through monitoring platforms, SQL Server, Databricks Metrics, and alerting.

15% Data Backup, Recovery, & Resilience: Resolve data platform issues related to cluster performance, job failures, permissions, or integration points. Collaborate with data engineering and development teams to troubleshoot environment-level issues.

15% Database & Data System Security: Implement platform-wide security standards: SQL roles, Azure RBAC, network rules, Unity Catalog privileges. Support compliance and governance across cloud data services and SQL Server environments.

15% Troubleshooting & Operational Support: Diagnose and resolve database-related issues, working closely with the IT team to troubleshoot and minimize disruptions.

10% Documentation, Standards, & Best Practices: Maintain documentation of environments, policies, network architecture, data access patterns, and cluster standards.

Job Specific Requirements

• Demonstrable competency with backups, restores, and recovery models
• Strong understanding of ETL/ELT concepts and data lifecycle
• Knowledge of cloud compute and networking concepts (VNet integration, private endpoints, firewall rules)
• Sense of ownership and pride in your performance and its impact on Club's success
• Critical thinker and adept problem-solving skills while maintaining a team focused/collaborative mindset
• Strong time-management/organizational, interpersonal, & communication skills

Physical Requirements

• Ability to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phone
• Ability to perform all physical functions consistent with travel including sitting in airplanes and driving for long periods of time
• Must be able to lift, carry, push, pull a maximum of 30 lbs

Qualifications

Education

Bachelors or better in Computer Science.

Bachelors or better in Information Technology.

Experience

Hands-on experience with monitoring and observabilities tools such as SolarWinds, Azure Monitor, and Databricks native tools Experience with cloud-based compute cluster configuration, scaling, and optimization.

1-3 years: Experience with cloud-based data warehousing, business intelligence tools, data science, and data analytics environments in an Azure environment preferred.

2-4 years: Experience managing cloud data platforms (Azure Databricks.

5 years: Experience administering SQL Server or other enterprise databases.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.