Premium Experience & Engagement Manager
Charlotte Hornets
Charlotte Hornets is seeking an Account Manager for Premium Service & Engagement in Charlotte, North Carolina. This full-time position requires delivering exceptional service to premium seat holders and VIP clients, cultivating long-term relationships, and maximizing retention through personalized experiences. The ideal candidate has a Bachelor's degree, strong communication skills, and 2-3 years of experience in premium hospitality. This role includes organizing exclusive client events and ensuring top-notch service during home games and events. #J-18808-Ljbffr Charlotte Hornets
- Hornets Basketball Brand is looking for an Account Manager, Premium Service & Engagement in Charlotte to deliver exceptional service to premium clients... ...hospitality. Responsibilities include managing client experiences during games, resolving issues, and executing...SuggestedFull time
- ...seeking a senior leader to build and scale a Service Desk within a Managed Services Provider environment. The successful candidate will... ...and retention. This role requires 8-12 years of IT support experience and a strong understanding of service desk operations. Applicants...SuggestedRemote work
- Full-Time Customer Experience Manager page is loaded## Full-Time Customer Experience Managerlocations: Charlotte-7836 Rea Roadtime type: Full... ...functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a...SuggestedFull timePart timeLocal areaNight shiftEarly shift
- An established industry player is seeking a dedicated Guest Services Representative to enhance the guest experience. This role involves assisting guests with check-in and check-out, handling payments, and maintaining a clean and organized front desk area. The ideal candidate...Suggested
$65k - $75k
Client Experience Manager About Market My Market Market My Market is a fast-growing digital marketing agency delivering customized, full-service marketing campaigns that bring companies to life online. We pride ourselves in delivering measurable results that directly impact...SuggestedContract workLocal areaRemote work- Corporate CSI/Customer Experience Director in Charlotte, NC at Sonic Automotive Location: 4401 Colwick Road Charlotte, NC 28211 Job Type... ...initiatives, and oversees independent initiatives, vendor management, and survey development. Acts as the primary interface for customer...
- ...is seeking an experienced Director of Engagement Center Operations to lead a new site focused... .... The role will involve building and managing teams of service advisors committed to... ...insurance, with at least 8-10 years of experience, including four years in a management...
- ...Head of Client Experience About the Company Travel company delivering exceptional experiences for travelers, advisors, and partners... ...with a proven track record in leading service operations, managing escalated customer concerns, and a strong analytical ability in...Remote work
- ...Account Executive, Premium Sales & Hospitality Hornets Sports... ...live sports and entertainmentan experience that is truly unmatched.... ...specific needs of each prospect. Manage the entire sales process from... ...days and special events to engage with premium clients, host...Full timeContract workNight shift
- A leading rental car company in Charlotte is seeking a Customer Experience Manager. You will oversee the customer experience for VIP clients, manage team performance, and ensure the highest satisfaction levels. Ideal candidates should have strong leadership and analytical...
- ...are about the energy of live sports and entertainment—an experience that is truly unmatched. Beyond Hornets basketball,... ...employees and community. Position Overview The Account Manager, Premium Service & Engagement is responsible for delivering world‑class service to premium...Full timeNight shiftAfternoon shift
- ...seeking a Connected Customer Supervisor in Pineville, North Carolina. This role involves managing a dynamic team of customer service associates and ensuring exceptional shopping experiences while overseeing cashiering, returns, and inventory management. The ideal candidate...Flexible hours
- Hand & Stone in Charlotte, NC seeks Spa Associates to create exceptional experiences for clients. This part-time role emphasizes customer service, meeting sales goals, and maintaining spa cleanliness. Join a supportive environment with opportunities for growth and development...Part timeFlexible hours
- Mercer-Advisors is looking for a Relationship Manager I in Charlotte, NC, a strategic role focused on client service excellence across... ...with precision. The ideal candidate will manage client experiences, oversee service workflows, and support business development efforts...
- Spectrum is seeking a Manager of Product Owners in Charlotte, North Carolina, to lead a team focused on enhancing digital experiences across platforms. This role will enable the manager to mentor Product Owners and oversee the execution of multiple customer journey projects...Remote work
$55k - $70k
Castellucci Hospitality Group in Charlotte is seeking a Dining Room Manager to lead their dining room team and ensure a high-quality dining experience. The ideal candidate will have 3+ years of experience in the hospitality industry, particularly in fine dining. The position...$55k - $70k
Castellucci Hospitality Group is seeking a Dining Room Manager for The Iberian Pig in Charlotte, NC. This role involves leading the dining room team, ensuring a high-quality dining experience, and optimizing operations. Candidates should have over 3 years in hospitality...- ...Charlotte, North Carolina, seeks a Client Events Specialist to manage client-facing events. This role demands a blend of hospitality... ...coordination. The ideal candidate has at least five years of relevant experience, preferably in a law firm, along with proficiency in event...
- ...Duties and Responsibilities Event Programming & Management Coordinate and implement a variety of alumni engagement events, programs, and special initiatives in... ...building relationships and creating meaningful experiences for others. They recognize that some of the strongest...Odd jobFull timeInternshipWork at officeFlexible hoursShift workAfternoon shift
- ...Familia Vota in Charlotte, NC, seeks an Organizing Manager to lead community organizing efforts and advance civic engagement initiatives. This role involves managing teams... ...and project management skills, with experience in community organizing. The position offers a...Remote work
- ...CRM Manager | Ripple FiberWe are looking for a CRM (Customer Relationship... ...strong emphasis on employee experience, career growth, and... ...lifecycle communications and engagement strategies across our growing... ...satisfaction, referrals, and premium product adoption.Support churn...Local area
- ...Develop and implement an annual external engagement, marketing, and communications strategy... ...across all channels. Brand Management Serve as the steward of the She Built... ...stories, photos, videos, and participant experiences. Support sponsor and volunteer recognition...For contractorsLocal areaAfternoon shift
$86.5k - $166k
...'s degree or four or more years of work experience. Four or more years of relevant experience... .... Met challenging sales goals. Managed multiple projects and deals under tight... ...to receive compensation in the form of premium pay such as overtime, shift differential...Full timeTemporary workPart timeWork experience placementShift work- Implementation Project Manager (Engagement Manager) page is loaded## Implementation Project Manager (Engagement Manager)remote type: Hybrid... ...operations **What you will need:** • At least 5-8 years’ experience in a Project Manager/Engagement Manager role, ideally working...Local areaRemote workWorldwideFlexible hours
$75k - $90k
...relationship needs. Key responsibilities include managing a book of high-net-worth, self-directed... ...SAFE Act requirements, all employees engaged in residential loan mortgage... ...business growth, while focusing on the client experience Develops knowledge of internal policies...Work at officeWork from homeShift workDay shift- Position Type Full-time Job Summary The Field Training & End-User Engagement Manager is responsible for advancing PIP’s field training and customer engagement strategy through dynamic, hands‑on learning experiences and in‑market support. This role serves as a visible...Full time
- Mosaec is seeking an experienced Project Manager in Charlotte, NC to coordinate client-facing projects. You will ensure project execution... .... The suitable candidate has 5-7 years of project management experience, strong analytical skills, and the ability to communicate...
- ...and analyze project scope and schedule, reporting to management on any changes or risks, being able to suggest the improvements... ...to operations What you will need: At least 5-7 years’ experience in a Project Manager/Engagement Manager role, ideally working with enterprise software...Local areaFlexible hours
$112.4k - $154.55k
...Position Provide strategic account management support to ensure we deliver on the strategy... ...customer facing and requires frequent engagement with various functions at the customer(... ...years of relevant work and leadership experience ~ Experience engaging with diverse...Full timeContract work- ...partner sites. Job Description The Supervisor Talent Engagement directs the Talent Engagement Specialist team ensuring that job... ...or related field or an equivalent combination of education and experience. Additional Information All your information will...Local area
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