Premium Experience & Engagement Manager
Charlotte Hornets
Charlotte Hornets is seeking an Account Manager for Premium Service & Engagement in Charlotte, North Carolina. This full-time position requires delivering exceptional service to premium seat holders and VIP clients, cultivating long-term relationships, and maximizing retention through personalized experiences. The ideal candidate has a Bachelor's degree, strong communication skills, and 2-3 years of experience in premium hospitality. This role includes organizing exclusive client events and ensuring top-notch service during home games and events. #J-18808-Ljbffr Charlotte Hornets
- Hornets Basketball Brand is looking for an Account Manager, Premium Service & Engagement in Charlotte to deliver exceptional service to premium clients... ...hospitality. Responsibilities include managing client experiences during games, resolving issues, and executing...SuggestedFull time
- ...seeking a senior leader to build and scale a Service Desk within a Managed Services Provider environment. The successful candidate will... ...and retention. This role requires 8-12 years of IT support experience and a strong understanding of service desk operations. Applicants...SuggestedRemote work
$18 per hour
...Exhibitions, Inc. is looking for a Supervisor in Charlotte, NC, to support day-to-day floor operations while ensuring a seamless guest experience. This role involves supervising staff, maintaining operational standards, and assisting with employee training. The ideal...SuggestedHourly payFlexible hours$20 per hour
Kimpton Hotels & Restaurants in Charlotte, NC seeks a Front Office Manager to oversee guest services and operations. Responsibilities... .... Candidates should have at least 2 years of hospitality experience and be available for flexible scheduling. The role offers an hourly...SuggestedHourly payFlexible hours- Guest Experience Director (Uptown Campus) Full Time Charlotte, NC Guest Experience Ministry RESPONSIBILITIES Assist in the overall leadership... ...-solving capability Great attention to detail and time-management skills NICE-TO-HAVES Experience working in a non-profit...SuggestedFull timeWork at officeWeekend work
- Hyatt Place in Charlotte, NC is looking for a Hotel Host to deliver exceptional guest experiences through high-quality service and teamwork. The role involves managing guest check-ins, maintaining inviting spaces, and ensuring a welcoming atmosphere. Candidates should have...Shift work
- A hospitality management company in Charlotte is seeking a Front Desk Clerk to create memorable guest experiences from arrival to departure. This role involves interacting with guests, ensuring their needs are met efficiently and courteously, and maintaining high service...Shift workAfternoon shift
- Store - CHLT-PARK ROAD, NC Deliver a customer centric shopping experience by managing and delivering effective front‑end operations and... ...functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable...Part timeLocal areaNight shiftEarly shift
- An established industry player is seeking a dedicated Guest Services Representative to enhance the guest experience. This role involves assisting guests with check-in and check-out, handling payments, and maintaining a clean and organized front desk area. The ideal candidate...
- A leading craft retailer in Charlotte is seeking a Customer Experience Manager to enhance the shopping experience. This role requires managing front-end operations, leading a team, and ensuring compliance with company policies. The ideal candidate should have retail management...
$18 per hour
Imagine in Charlotte, NC, is seeking a Supervisor to support daily operations and enhance the guest experience. The role involves supervising staff, ensuring operational standards are met, coaching team members, and assisting with employee training. Ideal candidates will...Hourly pay- Customer Experience & Complaint Resolution Manager page is loaded## Customer Experience & Complaint Resolution Managerlocations: Corporate\_Cove: Remote - Charlotte, NCtime type: Full timeposted on: Posted Yesterdayjob requisition id: 414The Customer Experience & Complaint...Work experience placementWork at officeRemote work
- Aqua Finance, Inc. is seeking a Customer Experience & Complaint Resolution Manager to oversee the contact center and complaint operations in Charlotte, NC. This full-time role involves leading a team of specialists, ensuring high-quality service delivery, and driving performance...Remote jobFull time
$65k - $75k
Client Experience Manager About Market My Market Market My Market is a fast-growing digital marketing agency delivering customized, full-service marketing campaigns that bring companies to life online. We pride ourselves in delivering measurable results that directly impact...Contract workLocal areaRemote work- ...Account Manager, Premium Service & Engagement Hornets Sports & Entertainment is in an exciting new phase, with new leadership in both basketball... ...are about the energy of live sports and entertainment—an experience that is truly unmatched. Beyond Hornets basketball,...Full timeNight shiftAfternoon shift
- Atrium Hospitality is seeking a Front Desk Supervisor in Charlotte, NC, to oversee daily operations and enhance guest experiences. The ideal candidate will lead a team of front desk associates, ensuring smooth check-ins and check-outs while addressing guest concerns with...
- Corporate CSI/Customer Experience Director in Charlotte, NC at Sonic Automotive Location: 4401 Colwick Road Charlotte, NC 28211 Job Type... ...initiatives, and oversees independent initiatives, vendor management, and survey development. Acts as the primary interface for customer...
- ...to turn every round of mini golf into an immersive theatrical experience. Your Mission: The Life (and Afterlife) of the Party As our Master... ...Caddavvy wit. Comedy & Connection: Use your comedic timing to engage "humans of all ages." Whether it's a playful interaction in the...
- Director of Customer Experience The director of customer experience, under minimal supervision, performs senior-level work with considerable... ..., federal, and local laws, policies, and procedures Lead, manage, supervise, and evaluate assigned staff/programs Investigate,...Work experience placementLocal area
- A leading automotive retailer in Charlotte, NC is seeking a Corporate CSI/Customer Experience Director. The role involves overseeing customer experience strategies, managing OEM relationships, and ensuring CSI performance across divisions. The ideal candidate will have...
- A leading industrial solutions provider in Charlotte, NC, seeks a Director of Customer Experience to drive customer service and sales strategy. The role involves leading a team, ensuring operational excellence, and collaborating with various departments to optimize customer...
- ...and best-in-class customer service. Our engaged team leads with integrity, and unites with... ...SVP of Sales, the Director of Customer Experience will be responsible for driving Solve’s... ...as a conduit between the Sales, Product Management, Supply Chain, Engineering/Quality and Operations...Work at officeLocal area
$112.4k - $154.55k
HSDC Customer Experience Program Manager Location: Charlotte, NC, US, 28216 Company: Corning Requisition Number: 74912 Scope of Position Provide... .... The role is customer facing and requires frequent engagement with various functions at the customer(s) level, as well as...Contract work- ...high-quality service, and resolving customer issues. Candidates should have a high school diploma and at least one year of related experience. Benefits include medical and dental insurance, 401(k) matching, and paid time off. Join our team at the UNC Charlotte Marriott...
- A leading rental car company in Charlotte is seeking a Customer Experience Manager. You will oversee the customer experience for VIP clients, manage team performance, and ensure the highest satisfaction levels. Ideal candidates should have strong leadership and analytical...
- Account Executive, Premium Sales & Hospitality Job Category : Revenue... ...sports and entertainment—an experience that is truly unmatched.... ...specific needs of each prospect. Manage the entire sales process from... ...days and special events to engage with premium clients, host prospects...Full timeContract workNight shift
$97.54k - $162.53k
...leader in delivering an elite and differentiated service experience, the Client Experience Manager will be responsible for shaping and driving the... ...insights and recommendations with leadership. Client Engagement: Coordinate and host regular meetings with individual...Full timeWork from home$27.93 - $46.55 per hour
...you need at LPL Financial to shape your success while helping clients pursue their financial goals. Job Overview: The Client Experience Manager (CEM) in Client Compensation is responsible for owning escalated matters to completion and partnering with closely related business...Full timeWork from home$52k
...leadership career in a fast-paced operational environment? As a Manager Trainee - Premium Customers, you will participate in a structured, hands-on... ...designed to develop future leaders through real-world experience at our airport locations.During the program, you will gain...TraineeshipNight shiftWeekend workAfternoon shift- ...a Sales Supervisor to join its Charlotte premium Outlet in Charlotte, North Carolina. The Sales Supervisor will support Management with all aspects of the store including day... ...driving sales, providing exceptional customer experience, and coaching and developing the team. In...Seasonal workWork at officeLocal areaAfternoon shift
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