Peer Specialist

Job Description Job Description Scope of the role: Utilize experience as a recipient of behavioral health services with a willingness to share personal, practical experience, knowledge, and first-hand insight to benefit program enrollees. Three Different Schedule options: Thursday – Monday 8am-4pm Tuesday- Saturday 4pm-12am Saturday- Wednesday 12am-8am Essential Duties and Responsibilities: Develop supportive partnerships with guests experiencing crisis using trauma-informed, recovery-oriented, and intentional peer support approaches. Promote a safe, comfortable, and respectful environment where guests feel heard and valued; practice Intentional Peer Support (IPS) principles. Utilize personal experience with the behavioral health system to support guests in their individual recovery journeys. Foster a sense of community and connection through shared lived experiences, encouragement, and participation in daily program activities. Assist with the pre-registration process for individuals referred from hospitals, treatment providers, or self-referrals. Support intake and onboarding of new guests, including service orientation, facility tours, and introductions to staff and peers. Collaborate with Health Home staff and other community providers to help guests identify and achieve short-term goals during their stay. Facilitate individual and group-based activities, including: Wellness self-management WRAP (Wellness Recovery Action Plan) Peer support groups Harm reduction education Social and recreational activities Provide ongoing follow-up and encouragement toward goal achievement. Advocate for guests and assist with accessing healthcare and community services, addressing barriers such as transportation, stigma, and communication challenges. Support guests with activities of daily living (ADLs) and help maintain a clean, safe living environment. Complete timely and accurate documentation of guest interactions, services provided, significant events, referrals, and collateral contacts in accordance with program requirements. Perform general household duties and support meal preparation, including assisting guests with accessing food, snacks, and toiletries, while encouraging independence and participation. Participate in data collection and reporting related to program outcomes and service delivery. Attend and actively engage in supervision, team meetings, training sessions, and case conferences. Provide flexible coverage, including evenings, nights, weekends, and holidays as required. Required Education and Experience: Demonstrated respect for and comfort working with individuals experiencing mental health crises Lived experience with the mental health system, with the ability and willingness to share appropriately and respectfully in a peer support setting High school diploma or equivalent (GED) required NYCPS or NYCPS-P Certification (ACTIVE) Preferred Qualifications and Skills: Experience working in a behavioral health or related setting, ideally within a recovery-oriented model Completion of a core Peer Specialist training program preferred (required within the probationary period if not already completed) Strong written and verbal communication skills, including active and empathetic listening Ability to apply critical thinking, problem-solving, and de-escalation techniques to support a safe, recovery-focused environment Proficiency with basic computer applications, including Microsoft Word and Excel Bilingual (Spanish) strongly preferred PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr Pride Health