SHUTTLE SUPERVISOR - OKLAHOMA CITY VETERAN HOSPITAL

Job Description

Job Description

Job Summary:

The Shuttle Supervisor is responsible for the daily coordination and oversight of shuttle operations at the Veterans Affairs (VA) Medical Center in Oklahoma City. This role involves supervising a team of drivers while ensuring compliance with company policies, contractual obligations, and safety regulations. Additional responsibilities will include fleet management, maintenance & repair, recruitment/supervision of drivers, and operational reporting. 

Location: Oklahoma City Veteran Hospital, 921 NE 13th St, Oklahoma, OK 73104

Schedule: Monday-Friday

Primary Duties and Responsibilities

• Oversee and schedule vehicle inspections, maintenance, and servicing; manage preventative maintenance schedules. 
• Reduce unnecessary expenses and repairs.
• Secure the fleet’s compliance with applicable regulations.
• Report fleet performance and finances to upper management.
• Handle incident response for all fleet issues, accidents, defects related to vehicles, etc.
• Manage shuttle team.
• Properly schedule shuttle to stay within contracted hours on weekly basis.
• Assist in hiring, firing, and disciplinary actions of employees.
• Follow safe driving procedures and safety protocols at all times.
• Abide by all rules and regulations set by the VA.
• Conduct pre/post trip shuttle inspections prior to and after scheduled shift.
• Maintain shuttle in excellent condition by re-fueling, cleaning, and managing repairs/maintenance as needed.
• Report any issues or concerns to the Regional Manager and/or the Director of Operations.
• Uphold high standards of employees on site
• Perform other duties as assigned.

Qualifications & Skills

• Must be at least 21 years of age.
• Must have a minimum of 1-2 years related experience.
• Must pass and maintain a criminal background check and have a clean motor vehicle record.
• Must pass a pre-employment drug screen.
• Must possess strong customer service skills and the ability to respond calmly and professionally when handling conflict.
• Regularly work outdoors in inclement weather including rain, snow, heat and cold
• Must have the ability to work independently and within established guidelines, follow directions, and work well with others.
• Technical capabilities and basic computer knowledge.
• Excellent written and verbal communication.
• Excellent organizational skills & attention to detail.
• High School Diploma or equivalent, required.

Experience Requirements

• 1-year management experience, preferred.
• 1-year CDL driving experience, required.
• 1-year fleet maintenance and repair experience, required.
• Commercial passenger vehicle experience, preferred

Required Licenses or Certifications

• High school diploma or equivalent
• Valid/Current Commercial Driver’s License with P endorsement
• Valid/Current DOT Medical Certificate

Physical Requirements

• Prolonged periods of sitting while driving shuttle bus.
• Must be able to lift 35 pounds at times. 
• Must be able to work outside in all weather conditions. 
• Must be able to clearly see during light and dark conditions.
• Must be able to bend, kneel, and effectively secure wheelchairs in place with straps.
• Must be able to perform detailed maintenance checks under the hood and around engine bay of shuttle bus. 

Benefits

• Paid Time Off
• Sick Leave 
• Federal Holidays Off
• Access to 401k
• Retention bonuses
• Cell phone stipend