Automotive Expert Technician

Automotive Expert Technician

Capital Ford of Charlotte is seeking a highly experienced and customer-focused Automotive Expert Technician to join our service team. In this role, you will diagnose, repair, and maintain a wide range of vehicles while ensuring every customer receives the highest level of care and service quality. We're looking for a technician with strong mechanical skills, solid problem-solving abilities, and a commitment to delivering dependable, accurate work.

Compensation & Benefits

• Competitive Pay
• Health Insurance
• PTO
• 401(K)

Responsibilities

• Perform all work listed on repair orders efficiently and according to dealership and manufacturer standards
• Test-drive vehicles and use diagnostic tools and specialty equipment to identify issues in components and systems
• Diagnose, maintain, and repair various automotive systems, including engines, brakes, transmissions, electrical, and more
• Communicate clearly with the Service Advisor regarding findings, additional service recommendations, and repair timelines
• Provide accurate time estimates for any additional or recommended repairs
• Complete warranty repairs in accordance with manufacturer requirements and documentation standards
• Provide guidance and support to junior technicians as needed
• Maintain a clean, organized workspace and follow all safety guidelines Perform other duties as assigned

Requirements

• Previous experience as an automotive technician
• Strong knowledge of automotive repair and preventive maintenance
• Ability to learn quickly and work effectively as part of a team
• Excellent communication skills, both written and verbal
• Strong customer service mindset
• Proficiency with computers and diagnostic software; willingness to learn new systems
• Ability to operate electronic diagnostic and testing equipment
• Valid driver's license with a clean driving record
• Ability to pass all pre-employment background screenings

WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it's a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We're proud to support military personnel and veterans and are committed to your professional growth, innovation, and success. Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that's driving innovation and delivering excellence every mile of the way!

At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.