Residential Sales Representative

Residential Sales Representative

Foremost Fence & Supply has been a trusted Florida fence contractor for over 16+ years, specializing in both residential and commercial fencing solutions for Sarasota and surrounding areas. We strive to be the difference in the industry by providing exceptional service and a fence that will stand the test of time. Our employees love to work here and we try to show them appreciation for a job well done! We are a no excuses group who often wear many hats in order to give our customers the best solution for their needs and the best experience with our team!

Position Overview

The Residential Sales Representative is responsible for the daily management of all residential sales appointments for the geographic area which they are assigned. The Residential Sales Representative is accountable for achieving sales, margin, and conversion targets while delivering an exceptional customer experience. Our Sales Team uses a solution selling, consultative approach to working with customers. To be successful in this role, the Sales Representative will be focused on delivering the following:

• Serve customers with quality, service, and integrity; provide a high-level customer service experience
• Achieve sales growth, margin, close rate objectives
• Maintain full utilization of Salesforce program and sales processes
• Clear, consistent communication throughout the sales process

Role and Responsibilities

• Maintain appointment schedule and arrive to each appointment on time
• Measure client backyards and compose project proposals based on project specifications, customer needs, and product preferences
• Maintain high level of clear, consistent communication with customers throughout the sales process
• Respond reliably and quickly to client requests and needs
• Provide a professional, informed sales presentation
• Achieve sales goals, margin targets
• Adhere to and uphold company policies and sales procedure
• Deliver an exceptional customer experience
• Effectively utilize Salesforce to record all appointments, emails, interactions with customers
• Use digital estimating system to produce project quotes

Required Skills

• Excellent verbal and written communications skills
• High-level customer service skills
• Ability to excel in a fast-paced environment
• Self-motivated to achieve daily responsibilities, an entrepreneurial spirit
• Demonstrable problem solving and critical thinking skills
• Basic math acumen
• Ability to learn quickly - product information, company processes and policies
• Above average listening skills; ability to understand, explain, and empathize with customer needs
• Exceptional organizational skills and attention to detail
• Ability to navigate difficult conversations effectively and respectfully with customers and internal team members should they arise
• Previous B-to-C sales experience
• Ability to maintain a valid driver's license and adhere to all safe driving practices

Preferred Skills:

• Minimum 2 years experience with in-home sales consultations, home improvement sales (fence sales, a plus)
• Bilingual (Spanish)
• Proficient in relevant computer applications (Salesforce/CRM)