Tivoli Automation Consultant (17563)

Federal Project - Applicant must be a United States Citizen with Active Secret Clearance Baer is looking for a Tivoli Automation Consultant for a 10+ month Federal remote project. Title: Tivoli Automation Consultant Location: Remote (Must be based in US) Duration: 10 months Rate: All-Inclusive Alignment: W2 or C2C Overview Supports day-to-day Tivoli operations by monitoring alerts, executing runbooks, performing basic troubleshooting, and escalating issues appropriately to help maintain stable and reliable services. This role is intended for non-incumbent candidates with foundational Tivoli administration and operations experience. Responsibilities Monitor Tivoli dashboards, queues, and alerts; perform initial triage and create incident tickets with accurate categorization and impact assessment. Execute documented runbook procedures, including service restarts, agent checks, job reruns, and basic backup restores, following approved operational processes. Validate Tivoli agent health and connectivity; assist with basic installations and upgrades under guidance and document results. Maintain event and alert hygiene by acknowledging, investigating, and closing alerts while ensuring proper alert-to-ticket correlation. Support job scheduling and workload automation activities by monitoring job failures, rerunning jobs, validating dependencies, and communicating status updates. Assist with backup operations by reviewing scheduled backup results, investigating common failures, and supporting routine restore requests. Maintain operational documentation, knowledge articles, troubleshooting guides, and shift handover notes. Escalate complex incidents to senior support teams in a timely manner and provide relevant diagnostic information. Requirements Basic understanding of IBM Tivoli products and enterprise monitoring concepts. Experience with incident, problem, and change management processes. Ability to follow documented procedures and troubleshooting guides. Strong analytical, communication, and documentation skills. Willingness to work in a shift-based operational support environment. Experience supporting Tivoli Monitoring, Tivoli Workload Scheduler, or related automation tools. Familiarity with Windows, Linux/Unix environments, and enterprise scheduling or backup operations. Baer is an equal opportunity employer including disability/veteran. #J-18808-Ljbffr Baer Group The