Azure Virtual Desktop (AVD) Engineer - FSLogix SME
Techvilla Solutions
Key Responsibilities
- Administer, configure, maintain, and support Azure Virtual Desktop (AVD) environments.
- Create, configure, manage, and troubleshoot FSLogix profiles, including profile containers, sign-in issues, profile corruption, and performance problems.
- Perform Level 3 troubleshooting for complex AVD issues involving session hosts, user sessions, connectivity, authentication, and desktop performance.
- Diagnose and resolve production incidents, identify root causes, and implement permanent corrective actions.
- Support and optimize enterprise-scale virtual desktop infrastructure for availability, performance, scalability, and reliability.
- Monitor environment health, investigate recurring incidents, and implement proactive improvements.
- Collaborate with infrastructure, endpoint management, identity, and application teams to resolve cross-functional technical issues.
- Document technical issues, troubleshooting procedures, root-cause analyses, and resolution steps.
- Support virtual desktop image management, application delivery, and environment configuration as required.
Required Skills & Experience
- Extensive hands-on experience administering and supporting Azure Virtual Desktop (AVD) in production environments.
- Strong practical expertise in FSLogix profile management, configuration, and troubleshooting.
- Proven experience providing Level 3 (L3) support for complex AVD incidents and production issues.
- Experience supporting enterprise-scale VDI environments with multiple users, session hosts, and business-critical workloads.
- Strong troubleshooting skills across user profiles, session connectivity, authentication, logon performance, and desktop reliability.
- Ability to explain real-world technical challenges, root causes, troubleshooting approaches, and resolutions clearly.
- Strong analytical, problem-solving, communication, and documentation skills.
Preferred Skills
- Experience with Nerdio Manager for Azure Virtual Desktop administration, automation, optimization, and management.
- Familiarity with Microsoft Intune and Microsoft Endpoint Configuration Manager (MECM/SCCM).
- Experience with application packaging and deployment.
- Knowledge of PowerShell scripting and automation.
- Experience with Group Policy Objects (GPOs) and Windows endpoint configuration.
Vacancy posted 12 hours ago
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