Office Nurse, Trolley Crossing PC, 40 Hours, Days

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Completes patient physical assessment. Performs and/or delegates patient treatments as prescribed by the physician. Documents patient care. Develops and implements an educational plan for patient/family.

I. Major Responsibilities:

• Acts as a role model for all clinical staff. Trains, and provides direction/oversight to the clinical staff. Participates in the interviewing and evaluating of the clinical staff.
• Triages phone calls and executes appropriate follow through.
• Performs vital signs, and visual acuity on designated patients and documents appropriately. Assists physicians with technical procedures, such as outpatient surgical procedures, pap smears, sigmoidoscopies etc., assembling sterile instruments and supplies, participating in the set up, maintenance, and disassembly and cleaning of patient equipment.
• Performs venipuncture using aseptic technique, 12 lead EKGs and immunizations. Administers immunizations, medications, IVs. Performs quality control testing in compliance with CLIA regulations.

II. Position Qualifications:

License/Certification/Education:

• Required: 1. High school diploma or equivalent. 2. Current licensure in the State of Massachusetts either LPN or RN.
• Preferred: 1. BLS Certification

Experience/Skills:

• Required: 1. Minimum of 2 years' experience as an LPN or RN. 2. Ability to work independently with minimal supervision and lead and train a group of employees. 3. Knowledge of nursing procedures and practices. 4. Knowledge of office and laboratory procedures. 5. Knowledge of medical terminology and strong proficiency with Microsoft office applications and electronic health records. 6. Excellent oral, written, and proven organization skills. 7. Must have strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the clinic and provide exceptional service to patients. 8. Must have proven problem-solving abilities for routine situations and request assistance from identified resources when needed. 9. Must be able to read, write, and communicate in English in a clear and concise manner. 10. Must utilize proper safety techniques and body mechanics in all work related activities. 11. Must be able to remain calm when under stress or in emergency situations.
• Preferred: Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. We will make every effort to respond to your request for disability assistance as soon as possible.