Fulfillment Specialist

Fulfillment Specialist

Job Number: JO-2605-11289

Location (City, State): Louisville, KY

Employee Group: Regular

Shift: Day

Travel: 0%

Site Name: Louisville Dist Center 7601

Is Remote Eligible: No

Pay: $32,775.00 - $52,535.00 per year

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Fulfillment Specialist

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Fulfillment Specialist .

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands. Click Here to Learn More About Radial (

Role Summary:

The Fulfillment Specialist position in a fulfillment center is a general labor position that reports to a Fulfillment Center Supervisor and/or Manager.  Responsibilities include all vendor compliance duties including answering email dispositions, maintaining T-SKU logs, and working client VAS.

Responsibilities:

• Check and document the work of others according to established guidelines.

• Maintain cycle count and quality assurance programs.

• Ability to understand inventory knowledge to make sound decisions on the cancellation of customer orders.

• Reconcile and report any audit discrepancies.

• Proactively seek out improvements in processes.

• Prepare and submit reports to track daily, weekly, and monthly metrics as assigned.

• Ability to understand and work with Android equipment.

• Support and maintain the company quality management system and programs.

• Responsible for auditing no less than the prescribed percentage of inbound and outbound shipments daily.

• Work overtime as deemed necessary by management.

• Assist in the daily sanitation of assigned area to insure an efficient, safe and hazard free production environment.

• Assist other members of the FC team, in any way possible, as determined by FC management and supervisors.

• Meet or exceed company standards on attendance, punctuality, conduct, safety, and security.

• Flexibility to adapt to a changing environment and changes in procedures.

• Ability to decipher the process of mis-shipments to clients.

• Ability to work within Microsoft Office

• Research of non-compliant customer returns.

• Ability to communicate well with clients.

• Must be cross trained in an additional department.

• Train on and follow standard operating procedures.

• Locate and recognize barcodes on client products.

• Use functions of the RF Android for the purpose of put away, replenishment, picking, and sorting functions.

• Induct product into sortation process of the tilt tray sorter and PTL.

• Identify proper package type for packing process. Corrugate or bags based on client specifications.

• Follow safety guidelines when working around conveyor or pick carts.

• Loading trucks by hand, using conveyance, pallet jacks or PIT as required

• Perform routine value-added services based upon client.

Additional Responsibilities:

• Cross-training on other client and fulfillment processes.

• Training new hires as needed.

• Working as directed by lead or supervisors.

Qualifications:

• One to two years related experience and/or training in warehousing or distribution operations; or equivalent combination of education and experience.

• Manhattan WMS experience preferred.  

• Good problem-solving skills.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

• Must adhere to facility requirements regarding the handling of specific products and the reporting of illness. This includes personal hygiene standards, such as frequent hand washing, the storage of lunches / personal items, food in the work area and the wearing of clothes that are free from soil contaminants and holes.  

• Good oral, written communication, interpersonal interaction and social skills

• Ability to stand for extended periods of time with good vision and hearing for verbal communication and forklift safety

• Must be able to potentially lift up to 50 lbs

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing View email address on click.appcast.io. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

We strive to create a welcoming and inclusive workplace where everyone feels respected and valued. Candidates should demonstrate professionalism and a history of building positive, collaborative relationships in the workplace.

Maintaining trust, honesty, and integrity is essential in our relationships with employees, customers, and the communities we serve. Candidates should have a proven record of adhering to compliance standards, upholding data privacy, confidentiality requirements, and demonstrating honesty in all aspects of their work

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Want to join an organization with an inclusive work culture? No need to look any further. Apply now!

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Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing View email address on click.appcast.io . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.