Hotel Laundry Attendant

Job Description

Job Description

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.

Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.

The Laundry Attendant is responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals.
• Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering.
• Maintain cleanliness of laundry machinery and laundry area.
• Maintain stock levels.
• Respond to guest service issues in a timely, friendly and efficient manner.
• Perform additional laundry services, as needed.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

• High school degree or GED preferred.
• Six (6) months hotel laundry experience; or equivalent combination of education and experience preferred.
• Ability to perform job functions with attention to detail, speed and accuracy.
• Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests.
• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. Ability to work weekends, holidays and evening hours as business demands. While performing duties of this position, employee is required to sit occasionally, stand for extended periods, walk frequently, kneel and bend frequently, and lift 50 pounds. Ability to make repeated and continued movements of the shoulders, elbows and hands as well as climb, ascend and descend ladders, stairs and ramps. The casino work environment may expose you to second hand smoke on a regular basis. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

• Must pass and remain in compliance with background check and drug-free workplace policies.