Senior Lead, Global Client Experience
State Street Corporation
State Street is seeking a Client Pod Senior Lead to own end-to-end AOIA client service across all products and services. You will lead a team of SMEs, set expectations for engagement, governance and performance, and act as a senior escalation point to ensure timely resolution of issues. In collaboration with Relationship Management, Product and Global Delivery, you will ensure service readiness, capacity alignment and controlled onboarding into BAU, reducing risk, protecting revenue and driving #J-18808-Ljbffr State Street Corporation
Vacancy posted 2 days ago
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