Field Service Technical Trainer - Aurora, IL

Field Service Technical Trainer

Aurora, IL | Full-Time | Travel up to 35%

Mitutoyo America Corporation is seeking a Field Service Technical Trainer to play a key role in developing and supporting our Field Service team. This position combines hands-on technical expertise, training, and advanced troubleshooting to ensure technicians deliver high-quality service on precision measuring equipment.

If you enjoy mentoring others, solving complex technical challenges, and working with industry-leading metrology equipment, this is an excellent opportunity to make a direct impact.

Key Responsibilities

• Train, coach, and develop Field Service Technicians and trainees
• Provide technical support (phone & on-site) for CMMs, vision systems, linear scales, and related equipment
• Develop and implement training programs aligned with A2LA quality standards
• Conduct field audits to ensure technician competency and compliance
• Troubleshoot and resolve complex technical issues
• Collaborate with internal teams to support technicians and customers
• Coordinate and administer ongoing training programs
• Maintain and distribute technical documentation and updates
• Stay current on new products and training developments

Qualifications

• Associate degree (or equivalent experience)
• 5+ years of technical experience in field service, manufacturing, or related environment
• Experience with precision measuring equipment (CMM, vision systems, etc.) preferred
• Strong troubleshooting and communication skills
• Experienced training, mentoring, or coaching technicians preferred
• Valid driver's license required

Schedule & Travel

• MondayFriday, 8:30 AM 5:00 PM
• Travel up to 35% (including customer and field visits)

Compensation & Benefits

• Salary: $82,000 $90,000
• Minimum 17 days PTO + 10 paid holidays
• Year-end company shutdown
• Medical, Dental, Vision & Life Insurance
• STD, LTD & Employee Assistance Program
• 401(k) with company match
• Tuition Reimbursement
• Service Recognition Program
• Company Vacation House (Florida)

Why Join Mitutoyo America?

• Work with industry-leading precision measurement technology
• Directly impact the development of Field Service talent nationwide
• Collaborative, team-oriented environment
• Stable and growing organization

Internal Title: Field Service Trainer

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

Equal Opportunity Employer

Mitutoyo America Corporation is an Equal Opportunity Employer. It is our policy to judge employees on their individual merits, skills, abilities, performance, etc. The Company offers equal opportunities to all qualified applicants and employees without regard to race, religion, color, age, sex, national origin, veteran status, marital status, sexual orientation or disability in accordance with applicable federal and state laws. This policy applies to all areas of our employment relationship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.