Crew Chief

Job Title: Crew Chief | Location: 18240 Wright Street, Omaha, NE 68130 Compensation: $15.76 - $16.51 per hour | Worker Type: Employee | Time Type: Full time Overview Embark on a rewarding career journey with us today as Crew Chief! You will be an important part of our management team, focused on giving top‑notch service to customers. You'll team up with the General Manager to guide the crew, keep things running smoothly, and boost sales. Full‑Service Rewards 401K plan w/ company match Biweekly Bonus Incentives Career advancement opportunities DailyPay Do not need to pay for tools Employee Discount Employee Referral Bonuses Fleet Referral Bonuses Medical/dental/vision insurance benefits PerkSpot platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc. PTO after 180 days Spot bonuses through our internal rewards program Uniforms paid for and laundered Responsibilities Work directly with the General Manager to ensure consistent revenue growth through guest count and core sales performance Coach and execute excellent customer service while creating an exceptional guest experience Set a positive example as a leader while building team engagement and efficiency Develop teammates using our internal training program and providing ongoing guidance, coaching, and direction Ensure quality control measures and processes are followed consistently Carry out duties such as inventory, cash handling, and guest issues Assist the General Manager with budgeting, sales forecasts, financial performance, and expense controls Provide clear and detailed direction to the team consistently Ensure the service center is clean, safe, and presentable per the Guide to Excellence (GTE) Guide and mentor automotive technicians and CSA's Perform opening and closing duties when the GM is off Assist in building and maintaining an engaged workforce that reflects customer volume and business need Lead daily team huddles and store meetings Set direction for achieving business goals Manage inventory and product orders that meet business needs Adhere to and hold others accountable to all rules and regulations for safety and productivity Assist guests with questions and needs via in‑person, electronic, or telephone channels Qualifications One to three years of retail management experience Exceptional oral and written communication skills Proven leadership ability to inspire and motivate diverse groups Sound business sense and comprehensive understanding of the retail industry Ability to analyze, comprehend, and recommend financial objectives to increase sales and service results Positive, helpful attitude and professional conduct and appearance always Enthusiastic and energized by a fast‑paced, flexible, high‑performance retail environment Guest‑first mindset Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Must be able to stand on feet on hard surfaces like concrete or metal Will work in environment with hot and cold temperatures, loud noises, and exhaust fumes Must be able to lift and move items up to 50 pounds Perform all other duties as assigned or needed Must be at least 18 years of age Legally authorized to work in the U.S. without sponsorship now or in future Equal Employment Opportunity We're proud to be an equal‑opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we believe diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Build Your Future with a Jiffy Lube Career #J-18808-Ljbffr