Senior Human Resources Coordinator

Job Description

Job Description

Why Join Lanter?

Founded in 1981, Lanter Delivery Systems has grown into a national leader in overnight, unattended delivery solutions for the automotive, agricultural, and industrial parts industries. Through a strategic, process-driven approach, we help our customers operate more efficiently while keeping critical parts moving across the country every day.

As we continue to grow and expand into new industries, we're looking for team members who want to make an impact, contribute ideas, and help us build for the future.

At Lanter, our culture is guided by our Non-Negotiables

• Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything
• Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way
• Be Fearless - We never fail, we only learn
• We are One Team - We achieve more together by collaboration and consensus
• Delivery on Commitments - We do what we say we will do
• We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other
• We put Safety First - We prioritize the safety of our team members and customers above all else in our business
• We Strive for Operational Excellence - We are dedicated to a culture of continuous improvements, driving quality and productivity

Are you the person others turn to when they need answers, support, or help navigating a process? Do you enjoy creating order, solving problems, and helping people succeed?

We're looking for a Senior HR Coordinator who thrives on being a trusted resource for employees and leaders. This role is at the center of our HR team and plays a key part in supporting employees throughout their journey with Lanter—from onboarding and benefits administration to leave management, compliance, HR systems, and day-to-day employee support.

Success in this role requires strong attention to detail, sound judgment, and a passion for helping others. You'll thrive here if you enjoy being the person people turn to for answers, can manage multiple priorities, and take pride in providing exceptional employee support.

What You'll Be Doing

No two days are exactly the same, but your responsibilities will include:

• Serve as a resource to employees and supervisors regarding company policies, handbook interpretation, benefits, leave administration, onboarding, employment documentation, and general HR processes

• Supporting employee lifecycle activities, including onboarding, new hire orientation, employment documentation, and Form I-9 compliance

• Administering benefits processes, including enrollments, qualifying life events, status changes, terminations, and open enrollment support

• Coordinating leave administration, including FMLA, ADA accommodations, personal leaves of absence, workers' compensation coordination, and applicable state leave requirements

• Assisting with workers' compensation claims and partnering with employees, supervisors, carriers, and vendors throughout the process

• Maintaining employee records, HR documentation, and HRIS data while supporting audits, reporting, and compliance efforts

• Providing payroll backup support and assisting with employee data validation and payroll-related documentation

• Managing HR-related invoices and supporting timely processing and approvals

• Monitoring HR inboxes and responding to employee inquiries in a timely and professional manner

• Supporting LMS administration, training compliance, and HR-related reporting

• Maintaining HR policies, procedures, forms, handbook materials, and compliance documentation

• Identifying opportunities to improve processes, increase efficiency, and enhance the employee experience

• Partnering with leaders and cross-functional teams on HR initiatives, employee engagement activities, and special projects

• Staying current on HR best practices, employment law updates, and industry trends

Why You'll Love This Role

• You'll play a hands-on role across nearly every area of HR, including benefits, leave administration, compliance, employee support, payroll backup, HR systems, and onboarding.

• You'll be a trusted resource for employees and leaders across the organization.

• You'll have opportunities to improve processes and help shape how HR supports the business.

• You'll collaborate with team members across multiple locations and departments.

• You'll be part of a team that values service, accountability, continuous improvement, and doing things the right way.

What We're Looking For

• Bachelor's degree in Human Resources, Business, Organizational Development, or a related field preferred; equivalent experience may be considered

• 3+ years of HR or HR operations experience preferred

• Working knowledge of HR administration, employee records, benefits, leave administration, onboarding, I-9 compliance, workers' compensation coordination, HR systems, payroll support, and employment compliance requirements

• Ability to interpret and apply policies, procedures, and regulatory requirements with consistency and sound judgment

• Strong communication and interpersonal skills with the ability to build positive relationships at all levels of the organization

• Ability to maintain confidentiality and handle sensitive information with discretion

• Strong organizational skills with the ability to manage multiple priorities and deadlines

• Strong analytical, problem-solving, and process improvement skills

• Proficiency in Microsoft Office, HRIS systems, reporting tools, and related HR technology

• Experience supporting multi-location or distributed teams preferred

• PHR, SHRM-CP, or similar HR certification preferred
  

Travel:

• This position may require up to 5% travel.

Work Environment:

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, copiers, phones, and other job-related tools or systems. The team member may be required to sit for extended periods of time while working at a computer and communicating with internal and external business partners.

Physical Demands:

The team member is regularly required to listen, communicate verbally and in writing, sit for extended periods of time, use a computer and other office equipment, and occasionally lift up to 15 pounds at a time.

Other Duties:

This job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities required of the team member for this job. Duties, responsibilities, and activities may vary by location based on business needs and may change at any time with or without notice.

EEO Statement:

Lanter Delivery Systems, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Lanter Delivery Systems complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Lanter Delivery Systems expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Lanter Delivery Systems team members to perform their job duties may result in discipline up to and including discharge.