Customer Service Rep(05395) - Hwy 78 Suite C

Company Description Job Description We are seeking a dedicated Customer Service Representative to join our team in Dora, United States. As the face of our company, you will play a crucial role in ensuring customer satisfaction through excellent service and support. * Answer and manage incoming customer phone calls in a professional and timely manner * Assist in food preparation, including making pizzas, as needed * Maintain a clean and organized work environment * Provide exceptional customer service by addressing inquiries, resolving issues, and offering product information * Collaborate with team members to ensure smooth operations during peak hours * Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency * Adapt to changing customer needs and business demands with a positive attitude * Document customer interactions and update relevant records in the company's system * Participate in ongoing training to improve product knowledge and customer service skills Qualifications * Proven experience in customer service or a related field * Excellent communication skills, both verbal and written * Strong problem-solving abilities and attention to detail * Proficiency in basic computer skills and data entry * Ability to work in a fast-paced environment and handle multiple tasks simultaneously * Flexible schedule with availability to work on weekends * Team player with a positive attitude and willingness to learn * Food handling experience or certification is a plus * High school diploma or equivalent Additional Information All your information will be kept confidential according to EEO guidelines.aa415a4b-8b21-40fc-a65c-70d2b25ca29a