Retail Pharmacy Manager

The Nook Pharmacy Position: Retail Pharmacy Manager Position Overview The Retail Pharmacy Manager is responsible for the oversight and coordination of daily pharmacy operations with a primary focus on safe medication dispensing, regulatory compliance, and high‑quality patient care. This position provides leadership for pharmacy staff, supports efficient workflow, and ensures adherence to professional standards and organizational policies. The Pharmacy Manager serves as a clinical and operational leader within the pharmacy. Qualifications Required Doctor of Pharmacy (PharmD) degree from an ACPE‑accredited school Active pharmacist license in the state of Iowa Minimum of 2-3 years of community or retail pharmacy experience Strong clinical knowledge and attention to detail Excellent communication and customer service skills Preferred Previous experience as a Pharmacy manager or PIC Prior supervisory experience within a Pharmacy setting Immunization certification (or willingness to obtain) Accountability Reports to CEO Direct Reports Staff Pharmacists Pharmacy Technician Pharmacy Support Person Position‑Specific Requirements Pharmacy Operations & Compliance Serve as Pharmacist'in'Charge (PIC), when designated, with responsibility for compliance with Iowa Board of Pharmacy and DEA. Ensure policies are in place regarding accurate dispensing and labeling of prescriptions and that these policies are followed. Ensure that security of the prescription area and its contents are maintained at all times, including restriction of unauthorized persons from the prescription area while the pharmacist is temporarily absent, and promptly report any thefts or diversions of controlled substances to the Office of Drug Control and the Drug Enforcement Administration pursuant to federal and state requirements. Maintain the prescription area in an orderly and sanitary manner; ensure that the pharmacy and all pharmacy personnel comply with all federal and state rules and regulations governing the practice of pharmacy. Quality & Patient Safety Ensure adequate staffing is present to fulfill the needs of the pharmacy. Identify, document, and address medication errors, near misses, and safety concerns. Patient Care & Clinical Services Accurately dispense prescription medications in compliance with federal and state regulations. Provide patient counseling on medication use, dosing, side effects, interactions, and adherence. Conduct clinical interventions as appropriate. Administer immunizations and other pharmacist‑provided clinical services. Collaboration & Care Coordination Communicate effectively with prescribers, nurses, care coordinators, and other healthcare professionals. Adapt workflows to meet changing patient needs in a community healthcare environment. Professional Expectations Maintain patient confidentiality and comply with HIPAA and hospital privacy and information security policies. Maintain professionalism and patient trust in all interactions. Demonstrate scheduling flexibility to support continuity of pharmacy services. Perform other duties as necessary to support pharmacy operations and patient care. Work Environment Works in a well‑illuminated, climate‑controlled environment. May come in contact with hazardous chemicals or treatment modalities. Possibility exists of exposure to communicable diseases. Involvement in inpatient care may result in unavoidable work‑related illness or injury. Work environment is comfortable, with minimal exposure to physical hazards. Moderate to loud noise environment when machines or equipment are in use. Involvement in checking in/moving supplies may result in unavoidable work‑related injury. Must be constantly alert for patient or family emergency situations. Physical Demand Characteristics of Work The role requires occasional to constant physical effort, ranging from sedentary tasks to heavy lifting. Employees may lift items weighing from 10 lbs up to over 100 lbs, with the intensity of activity varying from light to very heavy as required by specific duties. Essential Functions Correctable near and/or far vision Comprehensible speech Ability to perceive spoken voice clearly Ability to differentiate colors precisely Strong grip on both hands Tasting, smelling Balance & coordination #J-18808-Ljbffr