Call Center Sales Representatives

Dealership: L0397 Driveway Home Office Driveway.com Driveway.com is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. The definition of Auto Done Easy!We’rethe digital retail arm of Lithia & Driveway (LAD) andwe’reon a mission to make car ownership easy, transparent, and dare we say… enjoyable. Backed by a network ofnearly 300dealerships across the U.S, Driveway blends the best of tech and human touch to delivera smarter, smoother experience.We’rebig on innovation, big on people, and always driving forward. Come ride with us! Customer Service Agent I - Shop The Customer Service Agent I - Shop I is responsible for handling customer inquiries related to our Driveway “Shop” operations. This position assists customers looking to purchase new and pre-owned vehicles completely online and have them delivered to their home. Location: Addison, TX Pay Range: $40,000 - $60,000 annually, plus incentive opportunities Schedule: Schedule may vary based on business needs. Flexibility to work evenings and weekends is required. Responsibilities Customer Concierge: Maintain activity log Other duties as assigned Skills and Qualifications Strong attention to detail Excellent communication skills Time management Sense of Urgency Active listening skills Critical thinking Competencies Does the right thing, takes action and adapts to change Self-motivates, believes in accountability, focuses on results, makes plans and follows through Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results Thrives on a team, stays positive, lives our values We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays PTO:80 hoursfront-loaded on day 1 Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.* Up to 1/3 of time: standing, walking, lifting up to 25 pounds Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing *Reasonable accommodations may be made to enable individuals to perform the essential functions. NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed. #J-18808-Ljbffr Lithia Motors, Inc