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Customer Service Representative / Lead Qualifier

Express Employment Professionals Defunct

Customer Service Representative/Intake CoordinatorOur client, a vibrant financial services company, is seeking a highly organized and detail-oriented Customer Service Representative/Intake Coordinator to join their team.In this role, you will be responsible for providing administrative support to our client's various departments.Your duties will include maintaining records, creating reports, managing schedules, and coordinating meetings. All training will be provided. Incredible room for growth for the right candidates!Responsibilities:Answer inbound phone callsRespond to inquiries and requests from potential clients and internal teamComplete initial intake of all informationFollow company processes and proceduresQualifications:Bachelor's degree in Business Administration or a related field preferred1+ years of experience in customer support/intake rolesProficient in Microsoft Office SuiteExcellent organizational and time-management skillsAbility to work independently and as part of a teamDetail-oriented with the ability to multitask and prioritize tasks effectivelyStrong problem-solving and critical thinking skills to provide solutions to our client's challengesBenefits:401(k)401(k) matchingDental insuranceEmployee discountHealth insurancePaid time offVision insuranceWe are looking forward to hearing from you!

Vacancy posted 2 days ago
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