House person

The Residence Inn near Universal is currently seeking a dynamic, experienced and motivated individual for the position of Houseperson at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required.

1. Main Responsibilities

• Collect soiled linens for laundering from housekeeper's carts and linen closets

• Vacuum floors, clean bathrooms and common areas.

• Run linen to housekeepers as needed.

• Deliver baby cribs, pillows, extra towels, and miscellaneous guest requests to guest rooms.

• Remove trash and debris from guest rooms and common areas where trash recepticles are located.

• Restock shelves with paper supplies and restock room cleaner caddies daily.

• Put away all incoming supplies and deliveries

2. Additional Support

• Must have knowledge of the English language to effectively communicate with guests, associates, and vendors.

• Ability to accurately report information.


• Ability to scrupulously follow all StepStone and hotel policies and procedures.

• Attend required meetings.

Professionalism and Style Expectations

These are expected of every associate within StepStone Hospitality, Inc.

3. Personal Effectiveness

• Projects and assignments are completed thoroughly, professionally, and with care.

• Adjusts to high-pressure conditions and is open to change.

• Assumes responsibility for personal growth and development.

• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

4. Communication

• Understands and communicates the StepStone Mission and Core values.


• Expresses ideas and conveys information clearly, effectively, and professionally.

• Actively listens to others.

• Conveys company information, decisions, or problems to appropriate parties on a timely basis.

• Works to resolve disagreements and is respectful of peers and co-workers.

Requirements

5. These are required of every associate.

• Minimum lifting of 20 pounds.

• Pushing, bending, stooping, upward reaching, manual dexterity.

• Hearing, writing, typing.

• Minimum pulling of 20 pounds.

• Other duties may be assigned.

Additional responsibilities specific to you are:

• Must have knowledge of all hotel departments and functions.

• Must have good mathematical and computer skills.

• High school education preferred. Relevant training and experience required.


• Additional language ability preferred.

EOE/M/F/V/D