sales associate

Night Shift Store Associate – Convenience Store Position Summary: The Night Shift Store Associate is responsible for providing excellent customer service while ensuring the store remains clean, fully stocked, safe, and ready for the next business day. This position places a strong emphasis on cleaning and maintaining a professional appearance throughout the store, both inside and outside. Responsibilities Customer Service: Greet every customer in a friendly and professional manner; process cash, credit card, and other payment transactions accurately; assist customers with merchandise, promotions, and general questions; resolve customer concerns courteously and notify management of any significant issues. Cleaning & Store Maintenance (Highest Priority): Maintain a clean, sanitary, and organized store throughout the shift; clean restrooms multiple times during the shift and document cleaning times; sweep and mop all floors as needed; clean entry doors, windows, counters, shelving, coolers, and checkout areas; wipe down coffee stations, fountain drink area, condiment stations, and food preparation surfaces; empty all trash receptacles and replace liners before they become full; keep parking lot, sidewalks, fuel pump areas, and entrances free of trash and debris; clean spills immediately to prevent safety hazards; maintain high standards of cleanliness in all employee work areas and storage rooms; perform deep‑cleaning tasks assigned by management, including coolers, shelving, and equipment. Stocking & Merchandising: Restock shelves, coolers, and displays throughout the shift; rotate merchandise using the First‑In, First‑Out (FIFO) method; face products to maintain an attractive store appearance; report low inventory and out‑of‑stock items to management. Food Safety: Prepare food items according to company standards; follow all food safety and sanitation procedures; monitor product freshness and expiration dates; discard expired or unsafe products according to company policy. Cash Handling: Balance cash drawer accurately; follow company cash handling and loss prevention procedures; report shortages or suspicious activity immediately. Safety & Security: Monitor the store for theft, suspicious behavior, and safety hazards; follow opening and closing security procedures; keep emergency exits clear and accessible; follow all company safety policies and OSHA guidelines. Physical Requirements: Stand and walk for extended periods; lift up to 50 pounds; bend, stoop, reach, push, and pull throughout the shift; work independently during overnight hours. Qualifications High school diploma or equivalent preferred. Previous retail or convenience store experience preferred but not required. Strong customer service and communication skills. Reliable, punctual, and dependable. Ability to multitask and prioritize cleaning while maintaining customer service. Performance Expectations Exceptional store cleanliness. Well‑stocked shelves and coolers. Positive customer service. Accurate cash handling. Reliable attendance and punctuality. Safe operation and adherence to company policies. Cleanliness is the top priority of this position: every associate is expected to leave the store cleaner and more organized than they found it, ensuring an excellent experience for customers and a smooth transition for the incoming shift. #J-18808-Ljbffr 7-11