Account Coordinator: Phoenix

Multi award winning Destination Management Company, MC&A, provides a range of specialized services for its clients, from event development and strategy to creative direction and design, from budgeting and on‑site execution to financial reconciliation. We are currently seeking an Account Coordinator whose primary responsibilities will be to support the Sales Team. This position must reside in Phoenix, and it is $25/hour.

ABOUT THE ROLE

The Account Coordinator supports our Account Executives and assists with the coordination of a program’s success. Responsibilities include but are not limited to: Create/develop custom proposals Reserve/confirm vendors, maintaining open communication throughout the proposal and contracting process Generate Letter of Agreement (LOA) s and contracts Create/update sales kits and promotional materials Provide program support (sometimes on‑site) as needed Manage and develop vendor library through research (product development) Build strong relationships with customers (internal and external) and vendors/suppliers The position is primarily M-F, 8:30am-5:00pm, however, flexibility is important (evenings/weekends may be required)

ABOUT YOU

Our ideal candidate will have the following 1-2 years’ experience in the DMC industry and/or event planning preferred In depth knowledge of destination Excellent communication skills both verbal and written. Ability to communicate clearly and concisely, both verbally and in writing. Strong problem‑solving and analytical skills including decision making, time management, and task prioritization Manage concurrent projects in deadline‑driven environment. Must possess the ability to multitask, perform efficiently under tight deadlines. Detail oriented, resourceful and able to work independently as well as with a team Self‑starter who can work with minimal direction at tasks with a sense of urgency and dedication to accomplishing them

PHYSICAL AND MENTAL DEMANDS

Dedicated office space in your remote location. Constant: Requires alertness, attention to detail and concentration. Constant: Highly organized and able to adapt quickly to shifting priorities. Able to interpret and follow a variety of instructions furnished in written, verbal diagram or schedule form. Constant: Able to work under pressure to meet deadlines, use sound judgment, work cooperatively with others and deal constructively with conflict. Constant: Able to handle stressful situations, solve problems and complaints in a timely and professional manner. Frequent: Able to communicate with vendors and clients (internal and external) over phone and email. Constant: Able to constantly operate a computer and other office productivity machinery, such as a copier and printer. Constant: Must be able to remain in a stationary position 75% of the time.

COMMUNICATION DEMANDS

Constant: Talk and write to receive instructions and requests from manager, co‑workers, clients and/or vendors. Constant: Read, compose, and edit documents and emails from manager, co‑workers, clients and vendors. Constant: Respond to verbal and written requests/instructions from manager, clients, co‑workers, and vendors. Occasional: Visit different sites (i.e. activity vendors, venues, hotels, etc.). MC&A offers full medical, dental and vision benefits to full‑time employees, in addition to 401(K) and income protection options. MC&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MC&A complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. MC&A expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MC&A’s employees to perform their job duties may result in discipline up to and including discharge. Job Type: Full‑time, Remote 401(k) Health and Dental insurance Paid time off Schedule: 8‑hour shift Monday to Friday #J-18808-Ljbffr MC&A, Inc.