Product Operations Analyst

Monthly Pay: $3,721 - $5,558 USD per month Summary Working in a product analytics platform such as Mixpanel and a business intelligence platform such as Tableau, the Product Operations Analyst turns routine product activity into useful operational insights. This entry-level role sits within the product operations team and works under a product operations team lead. The analyst works with product managers, customer support colleagues, and operations partners to explain usage patterns and highlight information gaps. This is a fully remote, desk-based position offering work from home in Texas, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary. Job Responsibilities Review the shared product operations request queue and incoming emails, identifying the question, requested reporting period, intended audience, and information needed before beginning analysis. Check incoming requests against existing reports and metric definitions, asking the requesting product manager for clarification when the scope or expected outcome is unclear. Review approved product usage views, checking date ranges, filters, missing values, and unexpected changes before using the results in routine operational summaries. Use a product analytics platform such as Mixpanel to review established usage measures, compare product activity across periods, and identify patterns requiring closer review. Use a business intelligence platform such as Tableau to review existing dashboards, compare reported measures, and prepare clear summaries using approved reporting formats. Record the source, reporting period, filters, assumptions, and findings for each request so another team member can understand how the conclusions were reached. Compare recurring support themes supplied by customer support colleagues with usage trends, distinguishing observed patterns from explanations that still need confirmation. Flag inconsistent figures, unavailable information, or unclear metric definitions to the product operations team lead before sharing conclusions with the requesting stakeholder. Follow up with request owners when clarification is outstanding, update request status, and hand completed findings to product managers for review and prioritization. Maintain completed analysis notes and incorporate reviewer feedback, with quality judged by accuracy, turnaround, complete notes, and timely follow‑up on unresolved questions. Qualifications High school diploma or equivalent. No experience required; related experience reviewing product metrics, preparing operational reports, or supporting a product team is preferred. Familiarity with basic product usage concepts, including active users, feature adoption, retention, and the difference between counts and percentages. Ability to compare reporting periods, check simple calculations, and recognize when missing information could change an interpretation. Willingness to learn established dashboards and reporting workflows without assuming that an observed relationship proves a cause. Ability to write concise findings, explain basic numerical comparisons, and ask focused questions when a request needs clarification. Careful handling of internal product information and consistent use of approved access permissions and reporting procedures. A reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40‑hour weekly commitment and agreed working days and shift times. Authorization to work in the United States. Fully remote work from home in Texas, with desk‑based responsibilities centered on product reporting and analysis. Structured onboarding and training on a product analytics platform such as Mixpanel and a business intelligence platform such as Tableau. Regular check‑ins with the team lead to review findings, clarify priorities, and discuss feedback. Opportunities to build product analytics, data validation, dashboard interpretation, and evidence‑based reporting skills through routine assignments. Health coverage, paid leave, maternity leave, bonus opportunities, and stipends. #J-18808-Ljbffr Talentoma